Strong background in B2C and B2B environments with a solid foundation in CRM, POS, and digital sales platforms.

Highly organized and versatile professional with 10+ years of experience in customer service, virtual assistance, accounts receivable, and office administration. Proven track record in managing multi-channel communications (email , chat, phone, and social media) while consistently delivering excellent customer satisfaction.

Skilled in billing, account management, troubleshooting, and upselling, with the ability to drive results that align with both customer needs and business goals. Experienced in streamlining daily operations, coordinating cross-functional teams, and maintaining efficient workflows.

Proficient in tools like Canva and ChatGPT, along with various CRM and communication platforms. Trained in freight operations, including track and trace, quoting, billing, and collections. Recognized for strong attention to detail, adaptability, and the ability to thrive in fast-paced environments.

A Virtual Assistant with over 10 years of experience in customer service and administrative support, helping businesses stay organized and deliver excellent customer experiences.

Here's how I can support your business:
<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Customer Support (Email , Chat & Phone)
Data Entry & Record Management
Administrative Support
Basic Canva Design
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I'm experienced in using tools :

Google Workspace
Microsoft Office
CRM systems
Canva
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I'm reliable, easy to work with, and committed to delivering accurate, high-quality work on time.

If you're looking for a dependable Virtual Assistant to help manage your daily tasks and support your business, I'd be happy to work with you.

I have been with the Customer Service related industry for around 13 years.

With vast experience with email and chat customer service, I have also done other roles, such as training newbies, and full time administrative roles.

My recent work was and Admin and Client Experience role in a Virtual Assistant agency, and I have over five years of experience working in the beauty industry. I primarily focus on promptly responding to customer email s and chats.

Prior to this, I worked as a customer service representative for a telecommunications provider in the USA, handling phone inquiries.

I am a registered engineer, currently working in a government agency, under the project monitoring team. Proficient in Google Workspace and MS Applications. Skilled in email management, data organization and written reports. With basic Canva skills. I am also a fast learner who can easily learn new tools and can effectively follow instructions.

Results-driven virtual assistant with experience in customer service, team leadership, and operations support. Proven track record of achieving a 70% customer retention rate and an 80% upsell success rate through effective communication and personalized solutions. Skilled in handling inbound, outbound, email , and chat support while consistently delivering high-quality results.

OBJECTIVE
To secure a competitive remote position where I can apply my expertise in customer support, quality analysis, and e-commerce operations while continuously expanding my skills in Virtual business management. I am passionate about creating exceptional customer experiences and ensuring quality in every interaction. With proven ability to
build strong client relationships, I provide empathetic and solution-focused support through email , chat, and ecommerce platforms. Organized, dependable, and comfortable working independently in remote environments, I am committed to driving efficiency, improving processes, and contributing to business growth.

MISSION
To deliver high-impact virtual support by combining strong analytical expertise, customer service excellence, and quality assurance experience with advanced training in General Virtual Assistance. I am passionate about providing exceptional customer experiences and thrive in fast-paced environments where I can make a meaningful impact. I am driven by research, continuous improvement, and problem-solving, always seeking opportunities to create positive change. I consistently go above and beyond to deliver memorable customer experiences that build trust, loyalty, and long-term business relationships.

GOAL
To continuously improve customer experience by making every interaction simpler, faster, and more efficient while building a progressive career in a company that values respect, professionalism, commitment, integrity, and innovation. I aim to take on greater responsibilities, consistently meet performance metrics and targets, and provide effective solutions to customers. Additionally, I seek to develop strong technical expertise End-to-end virtual support services, while contributing to the company’s long-term success and growing alongside the organization.

Hi, I'm Alyanna, a Virtual Assistant with 4+ years of experience supporting healthcare professionals, coaches, and online businesses.

I specialize in administrative support, calendar and inbox management, email marketing, social media content support, and workflow organization.

I've managed executive schedules, coordinated patient appointments, built landing pages, created email campaigns through Mailchimp, and helped businesses improve their online presence through content management and automation.

I'm highly organized, proactive, detail-oriented, and comfortable using AI tools, Google Workspace, Canva, ClickUp, Airtable, and other digital platforms to streamline operations.

My goal is simple: help business owners save time, stay organized, and focus on growth.

I’m Frances Nicole, a reliable and hardworking professional with 5+ years of experience in customer support, admin tasks, and digital marketing. I’ve worked with international clients through phone, email , and chat support, helping customers while keeping operations organized and efficient.
I’m experienced with tools like Salesforce, Zendesk, HubSpot, Zoho, Calendly, Canva, and Google Workspace. I can help with customer service, appointment setting, inbox management, social media support, data entry, and basic digital marketing.
I’m highly adaptable, detail-oriented, and comfortable working independently in fast-paced remote environments. As a solo parent, I value stability, professionalism, and long-term growth, and I always give my best in every role I take on.

Stop Paying for No Results! Smarter Outreach. Better Conversions.

I help agencies, service-based professionals, and business owners generate a consistent, qualified leads and book more meetings through high-converting outreach and lead generation campaigns.

Want more qualified leads, stronger outreach, and better clients?
You’re exactly where you should be!

Here's What I can do for you:

LinkedIn Outreach:
I find and connect with the right people on LinkedIn, send messages that feel genuine, and build conversations that lead to meetings or partnerships. I handle everything from researching prospects to sending connection requests, follow-ups, and keeping replies organized for easy handoff. I utilize Sales Navigator and LinkedIn Recruiter to connect with prospects, generate leads, and build business relationships through strategic communication and networking.

Lead Generation / List Building:
Researching prospects, targeting key decision-makers, and maintaining accurate, updated lead lists for better conversions. Leverages platforms such as Sales Navigator, Apollo, Seamless, and similar data tools to source and verify high-quality contact information, maintaining email bounce rates under 5% while enabling targeted outreach that drives consistent, qualified lead generation.

Appointment Setting:
Qualifying leads, coordinating schedules, and confirming meetings to keep your calendar productive.

Customer Service Representative:
Handling inquiries, resolving issues efficiently, and maintaining positive client relationships.

Bookkeeping:
Recording expenses, managing invoices, and reconciling accounts for accurate financial tracking.

Social Media Outreach:
Engaging prospects, sending targeted messages, and building connections across social platforms.

Data Entry:
Inputting, organizing, and updating data accurately to ensure reliable records and smooth operations.

Proficient in a variety of tools and applications :
• G Suite (Docs, Drive, Sheets, Contacts, Meet)
• Lead Scraping - ( Apollo, Sales Navigator, ZoomInfo LinkedIn Recruiter)
• LinkedIn Automation - (Dripify, HRS)
• Project Management - (Trello, Monday ClickUp)
• CRM - ( GoHighLevel, Hubspot, Flodesk)
• Creative Tools - (Canva, Capcut, Filmora)
• Communication: (MS Teams, Slack, WhatsApp, Skype, Zoom, Telegram )
• Social Media: Facebook , Instagram, LinkedIn, X, Youtube, Tiktok, Reddit
• AI Tools: ChatGPT, Gemini AI

Industries I've worked :
Healthcare/ Hospitality
Franchise Ownership Brands
Influencer Marketing Agencies
Ecommerce
Real Estate
Construction
Roofing, Solar
Recruitment Marketing

WHY HIRE ME?
I don’t just generate leads or solve short term problems.I build systems that create predictable growth and long-term results for my clients.

I’m here to streamline your operations and grow your business. Not just a VA, but your growth partner!

Send me a message to start a conversation or book a FREE consultation to explore your needs and how I can help. Let’s make it happen!

Hi! I'm a dedicated and results-driven Virtual Assistant with almost 3 years of experience supporting business owners, entrepreneurs, and logistics professionals. My experience includes administrative support, freight dispatch assistance, load posting, shipment tracking, carrier communication, appointment scheduling, customer service, data entry, and business operations. I also have experience in social media management, lead generation, email management, and digital marketing, allowing me to support businesses across multiple areas.

While this is my first time joining OnlineJobs.ph, I have been actively working with clients through other platforms and direct referrals over the past few years. Although I don't have founder reviews here yet, I bring proven experience, professionalism, reliability, and a strong commitment to delivering high-quality results.

I am detail-oriented, organized, proactive, and quick to learn new tools and systems. I thrive in fast-paced environments and understand the importance of confidentiality, accuracy, meeting deadlines, and maintaining clear communication. Whether it's managing day-to-day administrative tasks, coordinating logistics operations, supporting dispatch teams, or helping grow a business through digital marketing, I always strive to exceed expectations.

My goal is to help business owners save time, improve efficiency, streamline operations, and focus on growing their businesses while I handle the day-to-day tasks with professionalism and care.

I'm excited to build long-term partnerships and become a reliable member of your team.

Let's work together!

Hello future Client!

I'm Jeraldine – a reliable and results-driven Virtual Assistant with over 3 years of experience in customer service, and e-commerce support.

I specialize in helping businesses streamline their operations by providing professional and timely support. My background includes working with DROPSHIPPING, FINANCIAL, and HEALTHCARE , where I handled a high volume of customer inquiries via email , chat, and phone.

Skills & Tools I Use:

Customer Service Platforms: Zendesk, Freshdesk, Salesforce, Re;amaze

E-commerce Tools: Shopify, Shiphero

Communication: Gmail, Outlook, Slack, Microsoft Teams, Zoom

Other Skills: Order processing, refunds, replacements, reshipments, tracking issues, calendar/email management, data entry, documentation

WHY WORK WITH ME?

Fast learner with minimal supervision needed
Strong communication and organizational skills
Quiet work environment with stable internet
Committed to long-term roles and building trust with clients

Let’s work together! Whether you need help with support tickets, store management, or admin tasks—I’m ready to assist you and help your business grow.

I am a reliable and detail-oriented Executive Virtual Assistant with over 13 years of experience in the BPO and travel industry, specializing in email management, customer support, administrative assistance, lead generation, and RFP processing.

My background in sales, travel consulting, and customer service has helped me develop strong communication skills and the ability to work efficiently in fast-paced environments. I help business owners stay organized, responsive, and productive by managing email s, coordinating tasks, conducting lead research, preparing documents, and providing excellent customer support.

I am highly organized, dependable, and capable of handling multiple responsibilities while maintaining accuracy and professionalism. I understand the importance of clear communication, meeting deadlines, and supporting remote teams and international clients.

In addition to administrative support, I also have Canva design skills and experience creating digital products, which I publish and sell on Gumroad and Payhip. This reflects my creativity, technical ability, and commitment to continuous learning.

I also have experience with lead generation, contact research, email outreach support, and basic Constant Contact email marketing management.

I take pride in delivering high-quality work and building long-term working relationships with clients who value reliability, efficiency, and professionalism.

Core Skills

• Email Management & Inbox Organization
• Administrative Support & Document Preparation
• Customer Support & Client Communication
• Lead Generation & Contact Research
• Email Outreach Support
• Calendar & Task Management
• Travel Planning & Booking (Sabre, Amadeus)
• CRM Management (Salesforce)
• RFP Processing & Documentation
• Canva Design (Graphics, Templates, Digital Products)
• Digital Product Creation & Upload (Gumroad, Payhip)
• Project Coordination using Trello and Asana
• Basic Email Marketing using Constant Contact

Tools & Technical Skills

• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Gmail, Calendar)
• Canva (Graphics, Social Media Posts, Digital Products)
• Project Management Tools (Trello, Asana)
• CRM Platforms (Salesforce)
• GDS Systems (Sabre, Amadeus)
• Constant Contact (Basic Email Marketing)
• Digital Product Platforms (Gumroad, Payhip)

Strengths

• Strong Attention to Detail
• Excellent Communication Skills
• Time Management & Organization
• Problem Solving & Adaptability
• Quick Learner of New Tools & Systems
• Reliable and Self-Motivated

I’m currently looking for a remote Non-Voice role such as Chat Support Agent, Email Support Specialist, or Customer Service Virtual Assistant.

With almost 10 years of experience supporting US-based clients, I’ve handled high-volume customer inquiries and helped maintain smooth operations.

I can support businesses with:

> Email and Chat customer support
> Order Processing and Order Status inquiries
> Handling shipping concerns, Returns, and Replacements
> CRM updates and accurate documentation
> Customer issue resolution and Escalation handling
> Coordination with internal teams for faster resolutions

I’ve also worked with tools such as HubSpot, LiveChat, Magento, BigCommerce, Outlook, and shipping systems like UPS and FedEx.

I’m reliable, detail-oriented, and experienced working remotely with international clients, ensuring customers receive clear, timely, and professional support.

If your team is looking for an experienced customer support specialist for chat or email , feel free to send me a message.

Thank you!

Jonel here, an experienced Email and Chat Support Specialist committed to providing top-tier customer care through efficient and empathetic email interactions. With a solid background in customer service and 5 years of hands-on experience, I understand the critical role email support plays in improving positive customer relationships and enhancing brand loyalty.

What I can offer to you?
Prompt and Personalized Responses - I pride myself on delivering timely responses that address customers' needs while also ensuring a personalized touch that makes every customer feel valued and heard.

Problem Resolution - Resolving issues is my forte. I'm skilled at investigating concerns, troubleshooting problems, and offering clear solutions that turn frustrated customers into satisfied advocates.

Clear Communication - I believe in transparent and concise communication. My email s are articulate, easy to understand, and free from jargon, ensuring that customers receive accurate information.

Empathy and Professionalism - My interactions are grounded in empathy and professionalism. I approach each email with the understanding that behind every message is a real person with unique concerns.

Why Choose Me?:
Proven Experience - I have 5 years of experience in BPO (Business Process Outsourcing) industry which improves my skill in providing the best customer experience and Team Leadership as well.

Exceptional Writing Skills - Effective email support hinges on clear and compelling writing. My writing skills ensure that every email reflects positively in line with your rules.

Efficiency - I understand the importance of timely responses. I manage email s efficiently, ensuring that no inquiry goes unnoticed and no customer is left waiting.

Adaptability - I adapt to your company's voice and guidelines, ensuring that every email aligns with your brand's tone and values.

Client Collaboration - Your insights matter. I actively seek your input and feedback to ensure that my email support aligns perfectly with your customer service goals.
Whether you're a startup looking to establish outstanding customer service or an established company aiming to enhance your support operations, I'm here to help you excel in email support. I'm eager to learn more about your requirements and contribute to your customer satisfaction goals.

Please don't hesitate to contact me to discuss your specific support needs or any questions you may have. Let's work together to provide exceptional customer care that sets your brand apart.

Thank you for considering me as a potential partner for your journey.