Highly experienced Virtual Assistant with 10+ years in customer service, account

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

July 3rd, 2026 (today)

Member Since

January 17th, 2023

Profile Description

Highly organized and versatile professional with 10+ years of experience in customer service, virtual assistance, accounts receivable, and office administration. Proven track record in managing multi-channel communications (email, chat, phone, and social media) while consistently delivering excellent customer satisfaction.

Skilled in billing, account management, troubleshooting, and upselling, with the ability to drive results that align with both customer needs and business goals. Experienced in streamlining daily operations, coordinating cross-functional teams, and maintaining efficient workflows.

Proficient in tools like Canva and ChatGPT, along with various CRM and communication platforms. Trained in freight operations, including track and trace, quoting, billing, and collections. Recognized for strong attention to detail, adaptability, and the ability to thrive in fast-paced environments.