Jennie

Customer Service | Chat & Email Support | Team Support

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Overview

Looking for full-time work (8 hours/day)

at $4.53/hour ($872.74/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

May 15th, 2023

Profile Description

I’m currently looking for a remote Non-Voice role such as Chat Support Agent, Email Support Specialist, or Customer Service Virtual Assistant.

With almost 10 years of experience supporting US-based clients, I’ve handled high-volume customer inquiries and helped maintain smooth operations.

I can support businesses with:

> Email and Chat customer support
> Order Processing and Order Status inquiries
> Handling shipping concerns, Returns, and Replacements
> CRM updates and accurate documentation
> Customer issue resolution and Escalation handling
> Coordination with internal teams for faster resolutions

I’ve also worked with tools such as HubSpot, LiveChat, Magento, BigCommerce, Outlook, and shipping systems like UPS and FedEx.

I’m reliable, detail-oriented, and experienced working remotely with international clients, ensuring customers receive clear, timely, and professional support.

If your team is looking for an experienced customer support specialist for chat or email, feel free to send me a message.

Thank you!