Customer Support / Virtual Assistant
I have been in the Customer Support and Administrative Assistance industry for more than 3 years, working with telecom and financial accounts for both local and US-based clients. Below are some of the tasks I usually handle: 1. Managing customer inquiries via email, chat, and phone, ensuring timely and professional responses.2. Resolving billing and account-related issues while maintaining high customer satisfaction.3. Updating and maintaining customer records i