Customer Support & Order Processing Specialist | 9+ Years Experience | Phone, Em

Overview

Looking for full-time work (8 hours/day)

at $6.58/hour ($1,273.60/month)

College Graduate

Last Active

July 15th, 2026 (yesterday)

Member Since

November 13th, 2021

Profile Description

I've spent the last 9 years on the front lines of customer support — answering calls, resolving complaints, processing orders, and making sure customers leave the interaction feeling heard and taken care of.
Most of that time was with a Canadian telecom company where things moved fast and the volume was high. On a typical day I'd handle 80+ customer contacts—phone calls, emails, account updates, service requests, and escalations. You learn quickly in that environment. You get good at staying calm when a customer is upset, finding solutions fast, and keeping everything documented accurately.
Now I'm bringing that experience to businesses like yours.
If you run an online store or a service business, or you're a busy entrepreneur—I can step in and handle the customer side of things so you can focus on growing. I've done this at scale in a corporate setting. Doing it for a small or medium business is something I'm genuinely excited about.
What I can help you with:

Responding to customer emails and messages
Processing and tracking orders
Handling complaints and escalations
Scheduling appointments and managing calendars
Updating your CRM and keeping records clean
Following up with customers after their orders or inquiries

I don't need someone looking over my shoulder. I'll ask questions upfront, get clear on how you want things handled, and then just handle it.
Tools I'm comfortable with:

Google Workspace, Microsoft Office, Outlook, MS Teams, Zoom, Canva, and most CRM platforms.
I'm available full-time and can start right away.
Here's a short video so you can get a feel for who you'd actually be working with:

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If anything here sounds like what you're looking for, feel free to message me. Happy to answer any questions.