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Dynamic professional with extensive experience in legal intake, customer service, and call center management. As a Legal Intake Specialist, I conducted initial client screenings to assess legal issues related to accident injuries, evaluated case merits for alignment with firm expertise, and meticulously gathered necessary documentation through CRM systems. In my role as a Call Center Supervisor, I successfully managed escalated customer inquiries, conducted negotiati

Enthusiastic Senior Mortgage Processor/ Accountant/Bookkeeper, eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

- Sending Hello Pack to clients & Creating New Deal in MyCrm - Processing Discovery & Lodgment Request using MyCrm & AOL - Generates Credit Reports to check any credit facilities for evidence of poor conduct and for defaults and disclosure of all liabilities (if applicable)- Generates GamePlan - Reviews documents saved to client cloud folder for complete and accuracy against broker initial document request and minimum document requirement checklist.

I am a professional service provider who is passionate about my work. I have worked for several industries such as real estate, mortgage, insurance, universities and colleges, and business process outsourcing. I am dedicated, hard-working, a fast learner, keen on details, and a team player. I strive for a positive workplace, but I can also work under pressure. With these experiences and qualifications, I believe that I have expanded my horizon in terms of knowledge, skills, and proficiency, as

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Mortgage / Real Estate VA:

Some of my skills are typing speed and accuracy attention to details, time management, has ability to research and collect data, understanding of basic software, high level of concentration, ability to multi-task, and critical thinking. Have knowledge in Australian Mortgage. Experienced in myCRM and applyOnline tools.

Good communication skills. Critical thinking. Working well in a team.

I have more than ten (10) years of experience in Consumer Lending Underwriting, and I am passionate about excellence and continuous improvement.

I've worked as a Mortgage Administrative Licensing & Compliance Associate - evaluate all licensing agreements for all license partners and assist to transmit all reports and maintain database and reconcile for same. An Amazon VA - leads generation knowledgeable in Tactical Arbitrage. A Data Operations Annotator - responsible for the completion of web research tasks and data cleaning initiatives. A Mortgage Senior Quality Specialist - responsible for managing foreclosure timelines and workflo