If you need someone who can keep your HR processes organized, your documents accurate, and your operations running without constant follow-ups, that's exactly what I do.

I am Leizel, an Admin & HR Virtual Assistant based in the Philippines with 2+ years of hands-on experience in employee contract processing, onboarding coordination, records management, and client communication. I have supported a corporate HR team, a food and beverage business, and a residential property, which means I can adapt quickly to different industries and work environments.

I work best with founders, managers, and small teams who need a reliable VA that takes ownership of tasks, stays on top of deadlines, and communicates proactively. I handle the admin and HR load so you can focus on growing your business.

Tools I use daily: Google Workspace, Microsoft Office, Zoom, Meta Business Suite, WhatsApp, Viber, and Canva. Familiar with AI tools including ChatGPT and Claude, and currently expanding my toolkit with Slack, Trello, Asana, Notion, and Calendly.

Available part-time from 7:00 PM to 12:00 AM PHT, open to full-time for the right opportunity.

Proactive professional with 9 years of experience in customer service, onboarding, scheduling, recruiting, and virtual support. I enjoy helping people through every step of the process, from answering questions and guiding new hires to organizing schedules and keeping teams on track.

I am known for being dependable, easy to work with, and detail-oriented. Whether I am coordinating onboarding paperwork, supporting clients and candidates, or managing day-to-day administrative tasks, I always focus on clear communication and creating a smooth, positive experience for everyone involved.
I thrive in fast-paced environments and love finding ways to make processes more efficient and stress-free.

I am currently open to roles in onboarding, administration, recruiting, or operations support where I can continue helping teams and new hires feel supported and set up for success.

I have over four years of experience in customer-facing application support roles within SaaS environments, where I worked directly with customers to troubleshoot and resolve technical issues across web applications, POS systems, and API integrations. As a Tier 2 support specialist, I handled escalated cases, collaborated closely with engineering teams, and investigated root causes involving system configurations, integrations, and data flow. I also served as an outage point of contact, keeping customers informed and ensuring transparency throughout incidents. These experiences strengthened my technical problem-solving skills, communication abilities, and commitment to delivering a reliable and positive customer experience.

I am a versatile professional specializing in Airtable systems, onboarding processes, property management, training, and customer service. With a proven track record of optimizing workflows and empowering teams, I combine technical expertise with strong communication skills to deliver seamless client experiences.

Google Workspace
CRM (Close, HubStaff, Airtable)
Training Supervisor
Corporate Trainer
Support Leader
Chat Support Leader
Mentor
Good Communication Skills (Written or Voice)
Microsoft Office Works
Slack
Zoom

I'm an Administrative VA supporting healthcare, edtech, and service-based teams with documentation, onboarding coordination, and structured workflow support. I focus on keeping administrative systems organized, accurate, and easy to maintain on a consistent schedule.

Before working remotely, I handled HR records for 300+ employees and worked as a special education teacher managing student documentation, scheduling, and coordination with multidisciplinary teams. These roles trained me to manage high-volume, detail-heavy information while maintaining accuracy and structure.

I am experienced in maintaining organized records, supporting onboarding processes, and coordinating administrative tasks using tools like Microsoft Office, Google Workspace, Notion, ClickUp, and Canva.

I work best in structured environments where consistency, documentation, and clear communication are valued.

Customer-focused professional with extensive experience in client engagement, customer support, and escalation management across financial services, fintech, and SaaS-supported environments.

Strong communicator with proven problem-solving, time management, and attention to detail skills.

Proficient in CRM, ticketing systems, and cloud-based tools to deliver efficient, high-quality customer experiences.

Jhazle Esguerra Babaran

15+ Years of Operations and Technical Expertise | HIPAA-Compliant Healthcare VA

I specialize in streamlining complex operations for U.S.-based healthcare facilities and technical service providers. As a current Assistant Credentialing Manager, I lead end-to-end provider onboarding, ensuring 100% compliance with high-stakes regulatory standards.

How I support your business:

* Healthcare Operations: Expert in Provider Credentialing, Primary Source Verification (PSV), and managing CAQH ProView.
* Technical Support (Tier 2): Advanced troubleshooting for VoIP, SaaS, and network connectivity with a focus on resolving complex enterprise-level issues.
* Data Integrity & Compliance: Deep experience in maintaining strict HIPAA standards while managing complex digital compliance records.
* Operations Management: Strategic timeline tracking to prevent revenue loss and ensure seamless integration of new staff.

I offer the reliability of a seasoned technical expert with the precision required for medical administration.

Experienced Service Care Coordinator with a strong background in scheduling, task management, and client support. Skilled in word processing, efficient communication, attention to detail, email management, social media oversight, data entry, facilitation, and organizational tasks. Committed to life-long learning and continuous professional growth.

Bringing 12 years of experience in the financial services industry, with expertise in handling inbound and outbound calls, administrative responsibilities, team leadership,training and onboarding. Proven ability to manage complex workflows, coordinate effectively across teams, and deliver high-quality results in fast-paced environments.

I’m an operations-focused Virtual Assistant with over 10 years of experience supporting service-based businesses in client support, onboarding, and systems management.

I’ve handled end-to-end operations including membership tracking, billing, client communication, and internal coordination—ensuring both clients and teams have a seamless experience. Beyond execution, I also help improve how things work by organizing workflows, creating SOPs, and building structured systems using tools like ClickUp, Notion, and -----------.

I bring a balance of reliability, attention to detail, and strong communication—making me a dependable partner for business owners who need someone to not just assist, but take ownership and keep things moving.

What my clients say about me:

"Irene supported our operations team and brought genuine care to everything she did -- she was invested in the success of our members, the team and the mission of the company.

On the operations side, she owned all membership tracking, managing member status, payments, interactions, and outreach for our coaches and sales team. She handled payment failures and issues as they came up and kept everything organized and moving. She's detail-oriented and good at following through on SOPs, which made her reliable in a role that required a lot of moving pieces.

She also managed all communication with our members directly, and we consistently heard positive feedback fro-----------mbers about their interactions with her.

She communicates well, has a team-first attitude, and is someone who takes her responsibilities seriously."

- Michael P.

"Irene provides a fast, professional and reliable service. We plan to use her for future opportunities." - Mike C.

"Irene is best for doing visual content. She can start creating a good Pinterest account from start to finish. She typically a VA that you will love to work with. She can work without supervision and can learn things on its own." - Coach Riz

I bring a mix of operations, admissions, and leadership experience, with a background in early education and international client support. I’ve handled everything from team management and daily operations to admissions coordination for U.S. and Singapore-based institutions.

I’m highly organized, detail-oriented, and comfortable working in fast-paced environments where priorities can shift quickly. I take pride in being dependable and proactive, especially when it comes to supporting leadership and keeping processes on track.

I’m looking to contribute to a team where I can add value through strong coordination, clear communication, and consistent follow-through.

I help founders and CEOs operate at their best - by taking full ownership of the systems, operations, and execution that keep their business moving.

With 12 years of experience - 10 years in corporate leadership support and 2 years as an Executive Virtual Assistant. I bring structure, clarity, and relentless follow-through to fast-moving businesses.

I don't just manage tasks. I build the systems behind them.
What I bring to your business:
•GoHighLevel (GHL) CRM - pipeline setup, lead tagging, SDR monitoring, and daily management
•SOP Development - building world-class standard operating procedures from scratch
•Inbox & Calendar Management - protecting your time and triaging what actually matters
•Client Onboarding - creating seamless, high-ticket first impressions
•Team Management & Hiring - posting roles, interviewing, onboarding, and daily oversight
•Project Tracking & Reporting - keeping all deliverables on track and founders fully informed

My biggest achievement: Built a full outbound growth system from scratch for a software agency - hired and onboarded the team, built all SOPs, set up and managed GHL CRM daily.

I work best with founders who value trust, autonomy, and a VA who solves problems before they surface.

If you need a reliable right hand who brings strategy and execution, let's talk.

Hi there — I’m -----------!

I help healthcare companies and DME providers improve patient experience and streamline support operations.
With 10+ years in customer service (telecommunications) and 1.5 years as a New Patient Specialist for a durable medical equipment provider serving individuals with diabetes, I bring a blend of empathy, technical knowledge, and process efficiency to every interaction.
Here’s how I can support your team:

- Patient Intake & Onboarding – Guiding new patients through insurance verification, equipment setup, and therapy options

- Customer Service (Phone, Email & Chat) – Providing clear, compassionate communication for every inquiry

- Virtual Assistant Support – Handling CRM updates, data entry, scheduling, and follow-ups with accuracy

- Cold Calling & Sales Support – Conducting outreach and qualifying leads for healthcare or medical device services
I’m used to working night shifts and flexible schedules across time zones, and I’m ready for long-term, reliable remote work.
If you’re looking for someone who values your patients as much as you do — let’s connect! I’d love to discuss how I can help you deliver better service and outcomes.

I have a knowledge in end to end recruitment.
Also I've been doing data entry for 3years