Hi, I’m Dimples – a Virtual Assistant and Digital Creative who helps eCommerce and online business owners streamline their workflow and grow their brand.
Here’s what I do:
* Product Research & Content Gathering – Sourcing raw content from AliExpress, Amazon, and online stores
* Organization & Systems – Managing Google Drive, Notion, and workflow tools for smooth operations
* Customer Review Management – Handling reviews using automation tools
* Viral Ad Discovery – Finding trending TikTok and SpyTools videos for creative teams
* Shopify Support – Assisting with product uploads, store management, and backend organization
* Content Creation – Listicles, short-form video scripts, captions, and Canva graphics that boost engagement

Aside from eCommerce support, I also specialize in content creation and social media growth:

• Listicle-Style Content – Engaging, scroll-stopping content for Reels, TikToks, and carousels.

• Short-Form Video Scripts – Hook-driven scripts designed to turn viewers into followers and buyers.

• Competitor Content Research – Analyzing top creators to uncover strategies and outperform them.

• Canva Graphics & Captions – Clean, on-brand visuals paired with strategic copy that drives action.
I’ve worked behind the scenes on content and eCommerce strategies that boosted engagement, improved visibility, and supported client acquisition. I’m comfortable using tools like Canva, Trello, Google Workspace, Notion, and social media schedulers and I’m always open to learning new systems.
If you need a reliable VA who can handle the backend tasks and contribute to content growth, I’m here to help you scale smoothly

- Handling B2B clients
- Ecommerce Specialists
- Microsoft word/excel Savy
- Tech Savy
- Meta Utilization Savy
- Experienced the Highest Customer Satisfactory
- Can work under pressure and hardworking
- Passionate and dedicated

Hello! You can call me Yhella.

I am a dedicated Customer Support Specialist with over 9 years of professional experience in customer service, administrative support, order management, payment processing, and retail operations. My goal is to provide outstanding customer experiences while helping businesses operate efficiently and grow successfully.

For the past several years, I have worked as a Senior Client Support Representative, handling customer inquiries through email , live chat, and phone support. I have extensive experience managing orders, tracking shipments, processing returns and refunds, resolving customer concerns, and maintaining high customer satisfaction levels.

I am highly proficient in Shopify, ShipBob, Gorgias, eDesk, Slack, Google Workspace, and Microsoft Office. I am comfortable managing support tickets, coordinating with internal teams, maintaining accurate records, and ensuring that customer issues are resolved promptly and professionally.

My previous experience in administration, payment processing, and retail leadership has strengthened my organizational skills, attention to detail, problem-solving abilities, and commitment to delivering excellent service.

Core Skills:

• Customer Support & Customer Service
• Email & Live Chat Support
• Shopify Order Management
• Returns, Refunds & Exchanges
• Gorgias & eDesk Ticket Management
• Order Fulfillment & Shipment Tracking
• Administrative Assistance
• Data Entry & Record Management
• Client Relationship Management
• Google Workspace & Microsoft Office

I am reliable, detail-oriented, quick to learn, and committed to helping businesses provide exceptional customer experiences. I look forward to contributing my skills and becoming a valuable member of your team.

I specialize in ecommerce operations, logistics coordination, and real estate support. I want to be known for being dependable, detail-oriented, and proactive, someone clients can trust to manage tasks smoothly and help their business grow.

Feeling overwhelmed managing your online store?

I help busy store owners like you take the stress out of running an online business—so you can focus on growing sales instead of juggling endless tasks.
I turn time-consuming tasks into efficient, results-driven processes—so you can focus on growth while your business runs smoothly behind the scenes.

Here are the tasks I can take off your plate
- Email marketing (Klaviyo)
- Product listing & content upload
- Optimizing product titles & descriptions
- Image editing & optimization (product images, banners)
- Discount code & coupon creation (Shopify)
- Creating size guides & product sizing charts
- Data entry & CSV import/export
- eCommerce store management (Shopify)
- Customer service (email s, returns, refunds)
- Inventory management
- Google product feed optimization
- Admin support & backend tasks
- Web banner design (Canva)

Here are some of the tools I am experienced with:
- Capcut
- Canva
- Microsoft Excel
- Microsoft Word
- Dropbox
- Slack
- Trello
- Chat GPT
- Klaviyo
- Gelato
- Linnworks

Why Choose Me:

Expertise & Experience: With 5 years of experience in ecommerce, I bring a wealth of knowledge and expertise to every project.

Client-Centric Approach: I prioritize your success and satisfaction, delivering personalized solutions that align with your goals and objectives.

Reliability & Dedication: You can count on me to go above and beyond to exceed your expectations and deliver results that drive tangible business growth.

Communication & Collaboration: I believe in open and transparent communication, keeping you informed every step of the way and collaborating closely to ensure your vision comes to life.

Ready to take your ecommerce business to new heights? Let's partner together and create a winning strategy that propels your brand to success! Contact me today to get started.

shielapangantihon07@gmail.com
WhatsApp: +63 945 496 4545

Here's my resume
https://drive.google.com/file/d/1UPOz8pS5FY5T1PYCUyWrb96ic39HWDH8/view

Here's my portfolio
https://shielamarieportfolioecom.my.canva.site/shielamarieportfolio

I am a Customer Support and Operations Specialist with over 8 years of experience working remotely in email and chat support using Zendesk. I specialize in handling customer inquiries, escalations, and ensuring accurate and timely resolution of issues while maintaining a high standard of communication and service quality.

In my current role as a Subject Matter Expert, I support complex cases related to verification and compliance, assist in improving workflows, and help guide other team me mbers. This has strengthened my attention to detail, problem-solving skills, and ability to work with structured processes.

I also have experience in sales operations and team leadership, where I managed customer inquiries, supported lead handling through social media platforms, and helped train and monitor agents to improve performance and efficiency.

Alongside my support background, I have experience with eCommerce operations such as product listing, order handling, and basic platform management. I am also comfortable with technical troubleshooting and have a background in computer systems support.

I am reliable, detail-oriented, and capable of working independently in remote environments. I adapt quickly to new tools and processes and focus on delivering consistent, high-quality support and operational efficiency.

Hey there! I’m your go-to expert for customer support and eCommerce solutions, bringing vibrant energy to every project. I was able to work with clients due to referrals, and now I’m excited to expand my reach to help businesses like yours shine with top-tier support and seamless operations.What I Bring to the Table:

- Customer Support: I nail email , chat, phone, and social media support with tools like Zendesk and Shopify, keeping your customers happy.

- eCommerce Savvy: I boost online stores with smooth processes and customer-focused solutions using Shopify and CRM/Re:amaze systems.

- Social Media Moderation: Experienced in managing platforms like Facebook .

- Administrative Support: Proficient in document management and CRM (Zoho, Diamond).

Why Choose Me?

- Customer-focused, tech-savvy, and detail-oriented.
- Adaptable to new tools and processes.
- Reliable and committed to quality.

Availability: Flexible hours.
Let’s Connect: Message me to discuss your needs!

I’m proficient web developer having more than 10 years experience in Web Development, Web Design and Programming, I am proficient in PHP, JavaScript, HTML5, CSS, NodeJs, ReactJs, WordPress, Magento, Drupal, Laravel, CodeIgniter, CakePHP, Symfony and building eCommerce concept web application. I can bring professional design concepts starting from Photoshop up to implementing in WireFrame with structural analysis and make unique brands, propelling digital marketing campaigns for agencies and SMBs. Sale is most important to the eCommerce or service structure website where I can contribute my skills and myteam to get more sales, my proficiency in using CRM like InfusionSoft, ActiveCampaign, MailChimp, Zoho, SalesForce and Making Landing Page using ClickFunnel, LeadPages, Unbounce can help the marketing to lead intosales.

I work remotely with other teams as freelancer or as an independent studio providing better high quality service in Information Technology.

I am a reliable and detail-oriented professional with experience in customer service, chat support, data entry, and eCommerce operations. I am skilled in handling customer inquiries, managing chats efficiently, adding and updating products, and processing orders with accuracy. I take pride in delivering quality work, meeting deadlines, and ensuring a smooth experience for both customers and clients.
I want to be known as a dependable and hardworking worker who communicates well, pays attention to details, and consistently delivers results that help businesses grow.

Hi! I’m Claudette, an eCommerce Virtual Assistant with over 4 years of experience in customer support for Shopify and WooCommerce stores. I handle email , chat, and phone support, as well as order processing, tracking, refunds, and returns. I’m skilled in Gorgias, Zendesk, Richpanel, Aircall, AfterShip, Shopify, WooCommerce, and Google Sheets, and I’m known for being reliable, detail-oriented, and easy to work with. I’m ready to support your business with minimal supervision.

Hi!

I'm Ma. Eleanor A. Cudiamat. I have a 2-year experience as an ECommerce Customer Service for a retail company. I handle customer inquiries, order returns, order exchange, order refunds, order changes. I also manage the order processing, from fulfillment to delivery. I made sure that all orders will be delivered based on the company's SLA and orders will be delivered safely and complete.

Experienced Virtual Assistant and Operations Coordinator with a strong background in administrative support, customer service, and accounting across nonprofit, e-commerce, healthcare, and technology contractor environments. Skilled in managing executive calendars, handling high-volume customer inquiries, coordinating projects, and maintaining accurate financial and CRM records. Proficient in tools such as Shopify, HubSpot, QuickBooks, and ERP systems, with a proven ability to stay organized, adapt quickly, and deliver reliable support in fast-paced settings. Known for a proactive approach, attention to detail, and a commitment to helping businesses run smoothly and efficiently.

Overwhelmed by your growing to-do list? Let me handle the details?so you can focus on what truly moves your business forward.
Hi, I?m a highly organized and results-driven Virtual Assistant with proven experience supporting entrepreneurs, professionals, and busy teams. I?ve worked with a US-based company and previously served as an Executive Assistant in a local government unit, bringing together the precision of administrative work and the creativity of digital support.
Whether you're buried in email s or feeling stuck on social media, I?m here to bring clarity, calm, and consistency to your business operations.
? General Virtual Assistant Support
Your time is valuable. I help you reclaim it by handling the day-to-day essentials:
Inbox Management ? I keep your email organized, prioritized, and stress-free.
Calendar & Scheduling ? Say goodbye to double bookings and missed meetings.
Task & Workflow Organization ? I bring systems to your chaos so you can work smarter.
Data Entry & Research ? Precise, efficient, and always deadline-ready.
Customer Support ? Friendly, thoughtful responses that strengthen client trust.
? Social Media Management That Builds Your Brand
If social media feels overwhelming, I bring strategy and soul to your online presence:
Content Creation ? Custom graphics and compelling captions designed to connect.
Community Engagement ? I help you nurture an audience that cares.
Performance Analytics ? Data-driven insights to fine-tune your growth strategy.
Multi-Platform Management ? Consistency across Facebook , Instagram, and more.
Trend-Driven Campaigns ? Stay current, relevant, and ahead of your competition.
?? Skills & Tools I Bring to the Table
QuickBooks Online ? Basic bookkeeping, invoicing, and reconciliation.
E-commerce Support ? Shopify, Amazon, product listings, inventory, and customer care.
Graphic Design ? Visual assets that pop, using Canva and Adobe tools.
With a proactive mindset, a detail-oriented approach, and a heart for helping others succeed, I?m not just here to tick boxes?I?m here to make a difference in your day-to-day life and business growth.
Let?s work together to turn overwhelm into ease and ideas into action.
? Message me now, and let?s build something great together!

Marketing Skills
Management Skills
Communication Skills
Detail Oriented
Passionate

Hi! I’m a dependable eCommerce Virtual Assistant with 5 years of customer service experience and 3 years of specialized eCommerce support. I help store owners handle daily operations so they can focus on scaling their business.

How I can help your business:
• Store Management: Setup, product listings, order processing, and monitoring account health.
• Customer Support: Handling inquiries, resolving cases and disputes, and account management.

Tools I Use Daily:
• Marketplaces & Platforms: Amazon Seller Central, eBay Seller Hub, Shopify, Etsy, Catch, Zendesk.
• Dropshipping & Supply: AutoDS, Dropshipzone.
• AI & Design: ChatGPT, Gemini AI, Fotor, Canva.

I am always open to learning new tools, systems, and processes to better support my clients and deliver quality results.

If you're looking for someone dependable who treats your business like their own, I'd love to be part of your team!