Andrea
Ecommerce Content Team Leader - Magento | Customer Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $9.09/hour ($1,600.02/month)
Bachelor of Science in Information Technology
Last Active
April 26th, 2024 (230 days ago)
Member Since
July 6th, 2014
Profile Description
I hold a Bachelor's degree in Information Technology with 11 years of experience in the BPO industry, specializing in SEO and online advertising. Beginning as a Junior SEO Specialist, I quickly progressed to SEO Specialist, focusing on advanced optimization techniques, on/off-page optimization, blog commenting, website audit, link building, and keyword research. Following a brief stint as an SEO Specialist Consultant and a role in a Japanese company as an Online Advertisement Operator, I explored my passion for online gaming as a Game Operation Specialist, eventually becoming a Senior Game Operations Specialist and Junior Lead. I briefly ventured into the garments business before returning to the corporate world as an Online Product Coordinator, progressing to Ecommerce Content Team Leader, overseeing a team of 30+ people.
Top Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
With extensive expertise in e-commerce management, I excel in creating, publishing, and maintaining a vast array of tech and appliance or interior products, ensuring top-notch descriptions, specifications, images, and videos. I meticulously edit product images and videos to meet and exceed quality standards. Through seamless collaboration with cross-functional teams, I execute various tasks and liaise with clients to update documents and tasks. Conducting regular website audits, I consistently deliver high-standard product listings and create daily reports. As a skilled leader, I lead and supervise teams, evaluate performance on a weekly, monthly, and annual basis, and monitor internal operational metrics, clients' SLA/KPI metrics, and deadlines. I actively participate in client meetings, prepare for Business Reviews, and troubleshoot escalated issues, implementing corrective actions to ensure optimal performance and client satisfaction.
Other Skills
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- DISC
- Dominance: 29
- Influence: 6
- Steadiness: 31
- Compliance: 33
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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Elishama Jiles
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