Hire top-tier Helpdesk Support experts

Detail-oriented IT Helpdesk Support Specialist with over 8 years of experience providing exceptional technical support in fast-paced environments. Proficient in troubleshooting hardware and software issues, managing IT support tickets, and delivering clear, effective communication to end-users. Adept at maintaining system reliability and improving user satisfaction through dedicated problem-solving and customer service.

I have more than a decade of experience in IT and customer support, which has provided me with exceptional analytical and technical skills. I am proficient in troubleshooting and providing top-notch initial contact support. My professional conduct, timely response, and accuracy make me a valuable asset for any organization that requires robust support and administrative capabilities.

I have a degree in Education and a licensed teacher in the Philippines. I have been an English teacher for four years now in both online and offline settings. I have also experienced being an IT Helpdesk Assistant for an International Company. I was able to polish my communication skills by talking and discussing with my counterparts. They always invite me to be their MC in our conferences because they are confident in how I speak the English language. I am very flexible and teachable. I am also

Skills/Experiences:1. 1-year experience as an IT Staff (OJT): - Hands-on tech support. We install software programs in different departments and fix hardware issues on computers. 2. 2 years and 3 months experience as a Technical Support in a BPO Company:- Troubleshoot software and hardware issues via phone. Remote accessing users to extend support. I also had experience in using a Ticketing system/tool to make ticket documentation.3. Perform troubleshooting software and hardware issues like comp

To execute and improve the skills and knowledge that I have learned through experiences and to become an asset of the company that will lead its success.

I want to find a part-time job that suits my skills. I am currently working as a team leader in a BPO company and have been working on a non-voice project. I have also worked as an email support person in CCTV and network equipment accounts. I have in-depth knowledge of Office programs such as Word, Powerpoint and Excel.

I have over 12 years of extensive experience in customer service roles. At Straight Talk, I worked as a Customer Service Representative for 6 years and 8 months. In this role, I was responsible for assisting customers with their mobile service inquiries, addressing technical issues, handling billing inquiries, and troubleshooting service problems. I also became proficient in managing a high volume of calls, maintaining professionalism in challenging situations, and ensuring that customers’ issue

Customer service Tools:Zendesk Email, Zendesk Chat and Right TouchComputing and Development SkillsWeb Skills:HTML, Cascading Stylesheets CSS, HTML5, Web Design.Databases:MYSQL, MS Database.Software Tools/Skills:Vmware , Microsoft Visual Studio,XAMPP/WAMP, Adobe Photoshop, Adobe Audition, Adobe After Effects, Adobe Flash PlayerOperating system skills:Windows, Linux, Andriod, iOS.Others Skill:Network Vulnerability Tester

I'm an experienced professional with a proven track record in L2 - Senior IT and Executive/VIP Support. I specialize in customer/internal, technical, and IT support, focusing on resolving complex technical issues for internal & external users. I excel in dynamic environments, ensuring smooth operations and high levels of customer and employee satisfaction. My strong communication skills and attention to detail have consistently driven team success.

Drive customer satisfaction through service excellence. Provide assistance to various users concentrating on technical support over the phone, email, chat or using remote tools for their various hardware and software issues. Services include but are not limited to the following: hardware repairs, printer installation, desktop and laptop setup, software installation, network troubleshooting, account administration via Active Directory.