Jomar

IT Supervisor - IT Operations, Helpdesk Support

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

October 17th, 2022

Profile Description

An experienced IT Practitioner with practical experience in IT Operations specializing in Service Request Management, Incident Management, Problem Management and Change Management.

Adept in ticketing system, escalation procedures and SLA Matrix.

A Google Project Management Certified and with experience in IT Implementation for IT Operations

Also, an IT Technical Writer handling the IT Advisory, documenting IT Guidelines and Procedures as well as IT Knowledge base.

Other Field Experiences:
- Accounting (Receivables and payables)
Industry: Retail
- Purchasing
Industry: Retail (Department Store and Home Store)

Top Skills

Other Skills

Accounting

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Tabaco, Albay

Tests Taken: IQ
Score: 98: DISC
Dominance: 26%
Influence: 7%
Steadiness: 24%
Compliance: 43%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”