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Customer ServiceLeadershipInterpersonal CommunicationBusiness Process ImprovementAdaptabilityMulti-taskingService Delivery ManagementLogistic Service
- Rockstar Customer Support Specialist (email, phone, and chat)- Teamlead - Quality Analyst- Virtual Assistant - Calendar management, email management, processing orders, processing refunds and replacements managing suppliers and supplies, and other admin tasks- Social Media/Community Management - Managing Facebook, Instagram, and Twitter pages (responding to comments and mess
I have been a Chat support for both Technical and Customer service for 5 years and I have been email support for an ecommerce business for a year now. Working as a chat and email support developed not only my typing skills and multi-tasking skills but also my efficiency and attention to details. Part of my job includes processing orders, assisting customers with their refund requests, checking order status, and processing replacements. I have experience with CRMs such as Zendesk and R
I am a focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support.With almost 6 years of experience and expertise in providing top-notch customer service and operational support. With a focus on enhancing customer satisfaction and optimizing processes, I have successfully supervised shifts, managed escalations, and conducted end-of-day reporting to ensure seamless operations. My role extends to training and mentorin
Experienced Data Analyst with a strong background in extracting insights from data and optimizing business processes. Currently exploring a new career path as a Social Media Manager and freelancer, leveraging analytical skills to drive data-driven social media strategies. Passionate about content creation, audience engagement, and digital marketing, with a keen interest in building impactful online presences for brands. Open to collaborations and freelance opportunities in social media managemen
Experience BPO agent and virtual assistant. Can do multitasking. Ability to submit work on time. Seeking for a job that can developed and enhance my skill.
With over nine years of experience in customer support roles, I have honed my skills in a BPO environment and as an online freelancer, providing comprehensive support through email, phone, chat, and back-office tasks.I further diversified my skill set by gaining experience in administrative work and as personal Virtual Assistant. As an administrative assistant, my responsibilities included data entry, email management, creating product listings, writing engaging product descriptions, and b
Virtual Assistant, Technical Support and Customer Service
Enthusiastic and Trustworthy Administrative Assistant with good grasp of financial, customer service and administrative requirements. Friendly and motivated team player with professional demeanour and superior attention to detail. Years of practical experience and dedicated work ethic.
I have been working in the UK, mainly in South Yorkshire for over 4 years as a customer service representative in a mobile company named O2 and worked as well as a Sales representative for Bank of Scotland and did worked in a Nursing home in Mexbrough South Yorkshire. I am currently here in PH and I have been working as a Virtual Assistant for over 5 years, my 1st job was working with a law firm in Las Vegas then I became an ISA for both Century 21 and Core Group Realty Exp. I have al
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