
SHOPIFY CUSTOMER REPRESENTATIVE SPECIALIST - GORGIAS EXPERT
Working as an eCommerce Customer Service Specialist, we assist clients' concerns through email, Facebook, Instagram, Amazon, and Messenger from our clients are from the US, Australia, Canada, and the UK, wherein we also take calls Mon.-Fri. 8 am- 5 pm EST. Attending concerns include reshipping, damaged item received, the wrong color sent, sent to the incorrect address, and refund. We were consolidating orders and sending them to suppliers, mass fulfilling for tracking numbers sent by the supplie