Kaye

Ecommerce Customer Support Specialist | Expert in Email Support, Shopify & Gorgi

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Overview

Looking for full-time work (8 hours/day)

at $6.98/hour ($1,344.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (22 days ago)

Member Since

January 13th, 2024

Profile Description

With nearly 5 years of customer service experience and 2 years of hands-on ecommerce support helping online businesses provide excellent customer experiences and smooth daily operations.

Here’s how I can support your e-commerce business:
• Ecommerce Customer Support (Email, Live Chat, and Order Assistance)
• Order Processing, Tracking, and Returns Management
• Handling Refunds, Exchanges, and Dispute Resolution
• Customer Issue Resolution with a Professional and Empathetic Approach
• Ecommerce Admin Support & Store Management
• Data Entry & Product Data Organization
• Basic Social Media and Customer Engagement Support

What you can expect when working with me:
Strong customer-first mindset
Professional and friendly communication
Fast response time and reliability
Detail-oriented order and customer management
Ability to stay calm and helpful even in difficult situations

My goal is to help ecommerce businesses deliver excellent customer experiences, maintain organized operations, and build long-term customer trust.

Let’s connect and discuss how I can help your e-commerce business grow!