Michaela

E-commerce Support Specialist | Customer Care Expert

85 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

June 1st, 2021

Profile Description

I’m a results-driven E-commerce and Customer Service Professional with 5+ years of experience delivering exceptional support across phone, chat, and email channels. I specialize in building strong customer relationships, resolving concerns efficiently, and ensuring a seamless customer journey that drives loyalty and satisfaction. With hands-on expertise in platforms like Shopify, Zendesk, Gorgias, and Freshdesk, I bring both technical skill and a customer-first mindset to every interaction. I’m highly organized, adaptable, and thrive in fast-paced environments where teamwork and clear communication are key. If you’re looking for someone reliable, proactive, and committed to elevating your customer experience, I’m ready to contribute to your team’s success.

Top Skills

E-Commerce

Experience: 2 - 5 years

E-Commerce » Shopify

Experience: 2 - 5 years

Customer Support » Customer Service » Gorgias

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Freshdesk

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

E-Commerce » Product Research

Experience: 2 - 5 years

Project Management » Clickup

Experience: 6 months - 1 year

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Office and Administration » Google Workspace

Experience: 2 - 5 years

E-Commerce » Order processing

Experience: 2 - 5 years

E-Commerce » Order processing » Order Tracking

Experience: 2 - 5 years

E-Commerce » Order processing » Order Fulfillment

Experience: 2 - 5 years

Customer Support » Chat Support » Chatbot

Experience: 2 - 5 years

Basic Information

Age
25
Gender
Female
Website
Sign Up with Pro Account to View
Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  122
DISC
Dominance: 38%
Influence: 24
Steadiness: 29
Compliance: 9
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »