I am a reliable and multi-skilled professional with extensive experience in Customer Support, Technical Support, Outbound Sales, Virtual Assistance, Social Media Management, and Graphic Design.
I have provided phone, email, and chat support for both US and Australian accounts, handling industries such as ride-sharing services, Superannuation, and Vital Records. I also worked as a Technical Support Representative for Comcast and provided email technical support for Sundance Channel.
In sales, I have experience as a Lead Specialist and Health Insurance Outbound Screener, where I qualified prospects, generated leads, and scheduled appointments.
As a Virtual Assistant for a UK-based car sales company, I managed administrative tasks, online car bidding, lead tracking, photo editing, and finance account processing for loan approvals.
I am also trained in Social Media Management, including content creation, content calendar planning, email management, and calendar management. Additionally, I have graphic design experience using Photoshop and Canva.
I am detail-oriented, proactive, adaptable, and committed to providing high-quality support while building long-term professional relationships.