If you have work opportunities for any Spanish Bilingual position, feel free to message me, I am actively looking for a new job that would allow me to employ my Spanish skills. I have an extensive background in the call center industry and I supported telecommunication, financial and healthcare accounts. As a senior patient advocate in my current work, I had experience in handling hospital billing and pre registration and currently handling insurance coverage, eligibility, benefits and prior authorizations.

Detail-oriented professional with 11 years of experience in payroll management, compliance,
and administrative support. Fluent in English and currently enhancing conversational
proficiency in Spanish through formal study, aiming to transition into a bilingual role. Highly
skilled in communication, accuracy, and meeting tight deadlines, with proven adaptability in
dynamic environments. Passionate about bridging language and cultural gaps to deliver
exceptional service to diverse clients and teams.

As a Customer Service Representative for 3 years, I excel in handling customer inquiries, resolving complaints, and managing customer expectations. I possess excellent communication skills, both written and verbal, which allow me to effectively and empathetically address customer needs.

My name is Mr. Jenefer M. Beloy, I am 46 years old. A devoted and responsible family man with 3 kids. I am resilient, fast learner, highly trainable, and can work with minimal supervision. I have been working in the BPO industry for more than 15 years as a Spanish Bilingual Representative handling various roles such as Sales Representative, Customer Service Representative, Accounts Receivable, Billing and Collections Specialist, Technical Help Desk Analyst, and more.

Hi!
I am an Individual who is passionate about helping others. I can do administrative tasks, Data Entry, and provide excellent customer service.
I am currently working as a Spanish bilingual medical Virtual Assistant in a big clinic in California, USA that specializes in Gastroenterology where my job responsibilities are doing outbound and inbound calls for scheduling appointments, calling pt about referrals, faxing medical records, Assisting New patient to schedule an appointment, requesting medication refill and other medication concern to medical Assistant, Updating pt's demographic Information and answering pt's medical inquiry. Lastly, we do relay messages to the doctors regarding pt's medical concern.

I've worked as a Spanish Bilingual Customer service representative in the BPO Industry. I received calls from clients regarding the scheduling of appointments, obtaining their demographic information and verifying insurance of patients.

Also, I worked as staff engineer in Epson precision Philippines Inc. My job responsibilities were creating assembly layout, quality reports and Data Entry.

I am proficient in using Microsoft office specifically excel and powerpoint. I am also knowledgeable in Canva, google calendar, calendly , GMED. Also, I can speak English Laguage and Spanish Language fluently.

I am a continuous learner. I am Organized and a problem solver. I always exhibit flexibility and integrity in my job and make sure I provide quality output.
English Communication Skills
Spanish Communication Skills
Analytical Skills
Technical skills
Knowledgeable in Microsoft office (word, excel, ppt etc.)
Familiarity in Zendesk, Avaya and Cisco
Have basic knowledge in Canva and adobe Photoshop
Listening Skills, Problem solving skills, Empathy, Keen to details

Fueled with grit, I have been working since 2010 using the Spanish language in different fields such as Customer Service, Translation, Social Media Management and Data Entry. The challenges at the onset of the these jobs were present but I was able to fulfill my responsibilities ----------- has shaped my work ethics and my goals as a team player.

I have translated different documents such as Birth Certificates, Surveys, Lease Contracts, Call Center Scripts, Social Media Live Scripts and a lot more.
I do manage social media pages in Facebook, Instagram, YouTube and LinkedIn utilizing Reels, Stories, and Lives. I do the content creation, graphics design, video editing, and copywriting. I also manage the messages and comment replies. I use Canva for my Graphic Design. I also use AI-generated tools but continue to use my validation.
As as Customer Service Representative, empathy, product knowledge and efficiency one of the things that helped me become successful. I worked with one of the biggest food company in the world and worked with them for 4 ----------- was an amazing experience and I have learned a lot.

I know from my heart that I can offer a lot from the skills I have acquired over the years and my work -----------allenges may arise but it can be solved.

Feel free to message me anytime and we can talk about how I can help you. :)

Organized and detail-oriented professional. Eager to apply proficient intake coordination techniques to process patient information and improve the facility's operations.

With 2 years of experience in healthcare intake coordination, I have honed my skills in prioritizing tasks, handling inquiries, and facilitating smooth transitions from inquiry to service delivery. My background includes verifying health insurance data, scheduling additional patient appointments/therapies, inbound calls, and administrative work, allowing me to adapt quickly to diverse environments and industries

I am knowledgeable in software applications such as HHAexchange, ePaces, Bolt.Healthcare, Microsoft Teams, Google Drive or Microsoft OneDrive, Adobe Acrobat, Google Forms, and Microsoft Outlook.

I am driven, motivated, and organized, and can work with minimal supervision.

no skill summary

Hi! I'm a dependable Virtual Assistant with experience in bookkeeping, property management, and administrative support.

As a QuickBooks Online ProAdvisor and Xero Advisor, I have hands-on experience with QuickBooks Online, including bank reconciliations, transaction categorization, Accounts Receivable, Accounts Payable, and financial reporting.

I've also supported property management companies with tenant communication, lease renewals, rent tracking, maintenance coordination, and CRM updates using Appfolio, Zillow Rental Manager, and TurboTenant.

In addition, I have experience coordinating daily operations, preparing reports, following up with vendors and clients, and providing bilingual customer support in English and Spanish.

What I can help with:

-Bookkeeping (QuickBooks Online)
-Bank Reconciliations
-Accounts Receivable & Accounts Payable
-Financial Reports
-Property Management Support
-Administrative Support
-Data Entry & Spreadsheet Management
-Tenant & Vendor Communication
-English & Spanish Customer Support

I'm organized, detail-oriented, easy to work with, and always committed to delivering accurate and timely work.

I'd love the opportunity to support your business. Let's connect!

I am a Bilingual Speaking person ( Spanish-English ) as customer service representative.

I have worked in a BPO for more than 13 yrs already as a bilingual agent for sales and customer service. I have knowledge in self-publishing, real estate, insurance and car business. I did some administrative tasks as well as appointment setting. I am hardworking, honest, dedicated and a reliable person. I can work under pressure and I make sure that I get things done.

Working in the BPO industry for 9 years in taking calls from both Spanish and English customers.
Handle customer inquiries, complaints, and payment service -----------lm angry callers, repair trust, locate resources for problem resolution, and design best-option solutions.
Became the lead “go-to” person for new reps and particularly challenging calls.

Bilingual - Spanish Speaker. Customer Service. IT Service Desk.

I am a dedicated Medical Virtual Assistant with over 3 years of experience working in a US healthcare setting. I specialize in patient scheduling, insurance eligibility verification, prior authorizations, referrals, and medical records coordination.I am experienced in handling inbound and outbound calls, communicating with insurance companies, providers, and patients, and managing EMR systems in fast-paced environments.

I am highly organized, detail-oriented, and reliable. I can work independently with minimal supervision and ensure that all tasks are completed accurately and on time.

I am looking for a long-term opportunity where I can contribute my skills and grow with the team.

A virtual assistant with over 6 years of experience for an international beauty brand, supporting them by managing customer service, social media, organising data, administrative operations, and providing overall assistance with behind-the-scenes work for the brand. Highly organised, detail-oriented, and capable of working independently and as part of the team. Fluent in English and Spanish, with a strong passion for learning languages.

Skills:
• Customer Experience & Order Management
• Omnichannel Support
• End-to-End Order Management
• Chargeback & Dispute Resolution
• E-Commerce & Inventory Operations
• Inventory Synchronisation
• Shopify & TikTok Shop Integration
• Data & Quality Assurance
• Supply Chain Liaison
• Social Media, Marketing & Influencer Operations
• Content Strategy
• Influencer ROI Tracking
• B2B Retail Coordination
• Influencer Outreach