Overview
Looking for full-time work (8 hours/day)
at $5.99/hour ($1,152.00/month)
Not Specified
Last Active
June 25th, 2026 (yesterday)
Member Since
January 25th, 2026
Profile Description
I am a dedicated Customer Service Professional with over 10 years of experience providing support through
Experienced with ticketing systems, order support, and handling high volumes of inquiries, I am known for being reliable, detail-oriented, and solutions-driven. I am committed to helping businesses improve customer satisfaction and build long-term customer relationships.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 10+ years
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Ecommerce » Ebay
Experience: 10+ years
Assisted eBay sellers with accurate product listings, item specifics, pricing, variations, and corrections while ensuring policy compliance. Identified and resolved listing errors, policy violations, and account risks affecting seller performance. Served as an escalation point for complex cases involving account restrictions, disputes, defects, and transactions. Guided sellers in improving account health, reducing defects, and preventing recurring issues through clear, step-by-step support. Maintained high-quality documentation and strict adherence to eBay workflows and standards. Worked efficiently in a non-voice (chat and email) environment with high accuracy and productivity. Recognized as a trusted eBay Subject Matter Expert for handling complex, high-risk cases, consistently meeting or exceeding quality, compliance, and accuracy metrics while improving overall seller satisfaction.
Other Skills
Marketing » Social Media Management
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 10+ years
Office and Administration » Citrix
Experience: 5 - 10 years
Customer Support » Helpdesk Support
Experience: Less than 6 months
Office and Administration » AI Tools » AI Automation
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 33%
- Influence: 32%
- Steadiness: 30%
- Compliance: 5%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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