Customer service representative

Overview

Looking for full-time work (8 hours/day)

at $2.99/hour ($576.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

September 16th, 2025

Profile Description

Customer Service Representative and Virtual Assistant with 1 year of experience providing customer support in both call center and remote environments. Experienced in handling customer inquiries through email and ticketing systems while maintaining professionalism and empathy.
I have hands-on experience using Zendesk, Freshdesk, and Re: amaze to manage high-volume email inquiries and support tickets. I also provide customer support for Shopify and Amazon Seller Central, assisting with order tracking, refunds, returns, account inquiries, and general product questions.
I am known for being a fast learner, reliable team player, and confident communicator. I work well independently in a remote environment, manage my time effectively, and always focus on delivering a positive customer experience. My goal is to help businesses maintain high customer satisfaction through accurate, timely, and personalized Email & Ticket Support
Zendesk, Freshdesk, Re: amaze
Shopify & Amazon Seller Central
Customer Issue Resolution
Written Communication
Time Management & Multitasking
Remote Work & Virtual Assistance
Customer Satisfaction (CSAT)