I’m an IT Support Specialist with experience in troubleshooting hardware, software, and network issues across Windows and macOS systems. I specialize in Microsoft 365 administration, Active Directory user management, and remote technical support.
I’ve supported global clients, handling tickets efficiently while meeting SLA targets. I’m also experienced in VPN troubleshooting, basic Microsoft Azure, and VMware environments.
Reliable, detail-oriented, and client-focused, I deliver fast and effective IT solutions to keep systems running smoothly.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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Sara Brumfield
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