With over 10 years of experience as a software developer, I have gained a diverse set of skills and worked on a wide range of projects within the industry. My technical expertise -----------, ASP.net MVC and API, Azure, ReactJS, AngularJS, NodeJS and other technologies. This diverse set of skills and experience has allowed me to work on a variety of projects and apply my skills in different ways to achieve success.

One of my major achievements as a software developer was I am one of developers to complete a data migration project for a client in the mining industry. We used IoT connected systems to streamline and automate a number of processes, which resulted in significant time and resource savings for the client. Additionally, I have experience working on e-commerce, real estate property management, payroll and accounting systems and other projects.

My strong foundation in software development, technical expertise and experience working on a wide range of projects have made me comfortable to take on any challenge and be adaptable to different kinds of projects, which I believe would be valuable for any software development role. I am continually looking to expand my skillset and stay updated with the latest technologies and trends in the industry.

Senior Software Engineer with 10+ years of experience designing, building, and maintaining enterprise-scale systems, data pipelines, and cloud applications for companies across ANZ, SEA, and US markets — including Isentia, Goodyear, and Infor.

What I bring:
- High-volume data engineering — designed and owned pipelines ingesting and processing millions of news/social/web content items daily
- Performance optimization — led initiatives that cut processing time by 40–50% on critical large-scale systems
- End-to-end ownership — trusted as technical escalation point for production issues other teams couldn't solve; owned multiple backend services solo
- Enterprise frontend — architected Angular applications in a monorepo powering ~20 internal tools
- Compliance-grade backend work — built a UK HMRC taxation module for Infor's ERP from scratch
- Mentorship & leadership — code reviews, junior mentoring, and architectural decision-making, on a trajectory toward Tech Lead/Architect

Tech stack: C# / .NET (ASP.NET, Web APIs), Angular, SQL Server, MySQL, AWS (Lambda, API Gateway, DynamoDB, SQS, CloudWatch), Azure (App Service, Azure SQL), Terraform, PHP (Laravel), Python, Git, CI/CD. I also use AI-assisted development (Claude, Cursor) daily for faster, higher-quality delivery.

Fully remote-ready: own equipment, stable fiber connection, experienced collaborating with distributed teams across multiple countries and timezones (ANZ/US-friendly).

If you need a senior engineer who can own systems end-to-end — from architecture to production support — let's talk.

Experienced Product Owner with 8+ years of Agile product management experience, specializing in backlog management, user stories, sprint planning, stakeholder collaboration, and Azure DevOps. I also have 5 years of experience in ASP and Java development, giving me a strong technical foundation for working closely with engineering teams. I'm currently seeking part-time or freelance opportunities where I can help deliver high-quality digital products and drive business value.

I am an Analytics and Application Support Professional with experience in building data solutions, developing Power BI dashboards, designing data models, and supporting enterprise technology environments.

Over the past several months, I have focused on strengthening my expertise in Business Intelligence and Data Engineering, with hands-on experience developing Power BI reports using advanced DAX measures, Power Query transformations, star schema data modelling, and interactive dashboards to deliver actionable business insights. I have also worked with SQL, Snowflake, dbt, and ETL/ELT concepts to design and transform data pipelines for analytics and reporting purposes.

My technical experience includes building data engineering projects involving data ingestion, transformation, and warehouse modelling using technologies such as Snowflake, dbt, SQL Server, Apache Airflow, and cloud platforms including Microsoft Azure and AWS. I have also used Python for data analysis, automation, and data processing, along with API development using FastAPI.

I have nearly seven years of IT support experience, where I developed strong skills in incident management, troubleshooting, documentation, and working with enterprise applications using platforms such as ServiceNow and Jira. This experience has strengthened my ability to understand business requirements, solve technical problems, and collaborate effectively with cross-functional teams.

You can view examples of my Power BI and Data Engineering projects below:

* GitHub Portfolio: -----------
* Walmart Databricks Airflow DBT Project: -----------
* Airbnb Project Data Engineering: -----------
* Flight API Airflow Snowflake Data Engineering: -----------
* Snowflake Data Engineering Sample Project: -----------
* SQL Data Warehouse & Power BI Project: -----------
* Sales Reporting Dashboard: -----------
* Power BI Earthquake Data Visualization: -----------
* Power BI Sales Dashboard: -----------

I am Microsoft Certified: Azure Fundamentals (AZ-900) and continuously expanding my knowledge in modern data platforms, analytics engineering, and cloud-based data solutions. I believe my combination of data engineering skills, BI development experience, and enterprise IT background allows me to contribute effectively to your team.

You can also explore my portfolio here:
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I would welcome the opportunity to discuss how my skills and experience align with your requirements. Thank you for your time and consideration.

Best regards,
Joseph

With 15 years of solid web hosting and cloud technology experience and currently working as Cloud Technology Infrastructure Engineer & Technical Architect Officer in the banking industry.
Implementation deadlines are very important while making sure that systems implemented are not affected by the possible limitations on the availability of people and skills.
An experienced cloud professional that has played key roles in designing, executing and analyzingprojects for the international business to business and business to consumer markets, especiallyinteracting with cloud services to develop enterprise architecture.
An excellent communicator capable of translating jargon and IT-speak into apparent concepts andideas for non-technical management or board members.
Skilled in cloud technology routinely responsible for developing and securing highly sensitive andclassified information. Resourceful in looking for tools and methods to deal with issues andproblems that may arise in the workplace
Areas of Expertise
? Multi cloud technology (Microsoft Azure, Amazon Web Services & Google Cloud)? Expert in public domain management from purchasing, domain transfer and change ownership including domain privacy protection.? Expert in the DNS management (Amazon Route 53, Azure DNS, Cloudflare DNS, BasicDNS)? Expert in lift and shift application/infrastructure migration from onpremise to cloud? Azure API management & Mulesoft Hybrid integration platform? From the ground up implementation of tenant level Amazon Web Services, Microsoft Azure, O365, MS Exchange, Dynamics365, PowerBI, Teams, Sharepoint? From the ground up implementation of Microsoft Security, Microsoft Intune, Company Portal,Microsoft Defender and Microsoft endpoint manager, automatic software deployment? From the ground up implementation of Microsoft Virtual Desktop from Azure setting up new/existing tenant of Azure VDS and ADDS access control interconnecting on premise to cloud.? Cloud Cost Optimization & Management? Terraform (Infra as a code)? Microsoft Azure DevOps Administration? From the ground up Dome9 Cloud Posture Management & Intelligence setup to operation? Qualys Cloud Vulnerability Solution Platform? Interconnectivity (VPN - S2S, P2S, AWS Direct Connect, Azure Expressroute, Azure Firewall)? From the ground up web hosting and domain Management (Shared/Dedicated Hosting) setup? Kubernetes and Containerization? Security Risk Management? Infrastructure Design and Development? Information Technology Project Planning and Implementation

A Project Team Lead, Seasoned ----------- Developer and Agentic AI Engineer specializing in the delivery of C#, ASP.NET Core, Razor Pages, MVC (Model-View-Controller), Blazor, ASP.NET Web Forms, Angular, React, Vue.js, REST/Web APIs, Entity Framework, Telerik Controls, Agentic AI / RAG solutions (LangChain, LangGraph, Semantic Kernel), Azure and AWS DevOps, SQL Server, and
the latest ----------- 10 / 9 / 8 / .NET Core 3.1 and ----------- Framework 4.8 technology solutions. Currently Senior Full ----------- Developer / Agentic AI Engineer for an Australian managed service provider, building and running Azure-native enterprise automation: a layered ASP.NET Core (.NET 10) API and shared class-library integration architecture spanning Microsoft 365 / Entra ID, on-premises Active Directory, Microsoft Graph, Exchange Online, SharePoint /
OneDrive, ConnectWise PSA and NinjaRMM. Hands-on Agentic AI engineering: Retrieval Augmented Generation (RAG) services with LangChain / LangGraph, pgvector, Azure OpenAI and FastAPI, Microsoft Semantic Kernel multi-agent orchestration, and AI-accelerated delivery with Claude Code (MCP integration), Cursor AI and GitHub Copilot. Formerly a Project Team Lead at Fujitsu Global Delivery Center (WeServ Systems) and a member of the Avanade development team unit of Accenture. Microsoft Certified Professional Developer in Enterprise Applications (MCPD-EA) and Microsoft Certified Technology Specialist (MCTS) ----------- Framework. Results-driven, dynamic, and highly passionate software and web applications developer backed with 28 years of hands-on experience in the full software development lifecycle (SDLC), Agile / Scru-----------thodology, Service Oriented Architecture (SOA), Microservices Architecture and Serverless Architecture, including 20 years of ----------- applications development background. International project experience across Australia, Singapore, and the United States, delivering fully remote.

Product Support Engineer | IT Helpdesk Specialist | QA & Coaching | 8+ Years Experience
I'm an IT support professional with 8+ years of experience helping SaaS companies and enterprise teams resolve technical issues, improve support quality, and keep systems running smoothly. I currently work as a Product Support Engineer for a SaaS pricing platform, where I handle incident resolution, log analysis, API testing, and CMS management while maintaining strict SLA compliance.

Before that, I spent time as a Quality Coach, building QA frameworks and coaching helpdesk analysts to improve performance and prior to that, years of hands-on multi-channel technical support (phone, email, chat) using tools like ServiceNow, Active Directory, Citrix/VMware, and remote support platforms like Bomgar and LogMeIn.

What I bring:
8+ years in IT Helpdesk, Technical Support & SaaS Product Support
Experience with ServiceNow, Jira Service Desk, Postman/Bruno, AWS, Azure
QA framework design, coaching, and performance improvement
Strong troubleshooting across hardware, software, networking, and cloud environments
Clear communicator — skilled at translating technical issues into simple guidance for non-technical users

I'm detail-oriented, SLA-driven, and comfortable working independently or with cross-functional engineering teams. Whether you need someone to manage a support queue, build out QA processes, or provide top-tier technical troubleshooting, I bring both the technical depth and the coaching mindset to help your team perform better.

Availability: Full----------- time
Open to: IT Helpdesk, Technical Support, Product/SaaS Support, QA Coaching, Support Team Lead roles

My technical skills are a toolkit for creativity, not just engineering. I'm proficient in the full stack (Python, JavaScript, React, etc.) and have deep experience in AI/ML (TensorFlow, PyTorch) and data tools (Pandas, NumPy). This means I can not only record great content but also build tools to streamline our workflow, analyze performance data to optimize our videos, and even experiment with AI-driven ideas for effects or content discovery.

Network & Systems Administrator with strong IT infrastructure and network operations background and hands-on experience in network administration, systems management, VPN implementation, firewall configuration, and infrastructure support. Experienced in monitoring, maintaining, and optimizing LAN/WAN environments, ensuring availability, performance, and security of enterprise networks. Solid knowledge of Windows Server, Active Directory, TCP/IP, VLAN, VPN, virtualization, and Microsoft Azure. CompTIA Security+ certified, seeking a Network Administrator or Infrastructure role in a performance-driven and technology-focused environment.

Data Engineer & AI Developer with 5+ years building production ETL/ELT pipelines, cloud analytics platforms, and AI-powered applications across AWS, GCP, and Azure. Certified Claude AI Architect (Anthropic) with hands-on experience shipping multi-agent systems, MCP servers, and RAG pipelines using the Claude API.
Core strengths:

Big data pipelines — Spark, Kafka, Hadoop, Flink, Dagster, Airflow, dbt
Cloud platforms — AWS (S3, Glue, ECS, Redshift), GCP (BigQuery, Dataproc), Azure (Data Factory, Databricks)
AI & LLM development — Claude API, OpenAI, LangChain, RAG, multi-agent orchestration
Full-stack data apps — Python, FastAPI, React, PostgreSQL, Docker
55+ public projects: -----------/VictoriaUsman

Remote IT Support Specialist / System Administrator with 6 years of experience in MSP environments, providing reliable and security-focused remote IT support.

Let me help you reduce server and network downtime, manage server and client maintenance, administer Microsoft 365 environments, and keep systems stable and secure through independent, process-driven support.

I also help you efficiently handle daily ticket queues, escalations, monitoring, backups, and end-user support in fast-paced MSP environments.

WHAT I CAN HELP YOU WITH
• Remote IT Support (L2–L3)
• Microsoft 365 and Exchange Online administration
• Azure and Entra ID (Azure AD)
• Endpoint security and EDR management
• Backup monitoring and recovery
• Network and server troubleshooting
• Documentation using IT Glue
• MSP ticketing and workflows (Autotask)

CORE TECHNOLOGIES
• Microsoft 365 and Exchange Online
• Azure and Entra ID
• Kaseya ecosystem (Datto RMM, Autotask, IT Glue, RocketCyber, Datto Backup and EDR)
• SentinelOne and Huntress
• VMware and Hyper-V
• Meraki and network troubleshooting

AUTOMATION
• PowerShell for Microsoft 365 user management
• License assignment and password resets
• Account enable and disable

WHY WORK WITH ME
• MSP trained
• Independent and reliable
• Security focused
• Well documented work
• Long term mindset

KEY ACHIEVEMENTS
• Closed 95%+ of tickets within SLA
• Reduced recurring issues by ~20% through proactive monitoring
• Monitored and maintained 1,000+ endpoints and 69 servers for 100 clients
• Overlaps US morning hours (8–9 AM EST) for seamless client support


Let’s chat about how I can support your MSP or business.

Shopify (Plus) | React| Node | Next | Azure/AWS/GCP

IT professional with 6+ years of experience specializing in MSP environments, system administration, and
technical support. Proficient in Microsoft 365, Active Directory, Intune, RMM tools, and network
troubleshooting. Seeking a challenging role to leverage expertise in IT infrastructure, security, and end-user
support to optimize operations and contribute to organizational growth.

Azure, Entra ID, Active Directory, Power Platform, Azure DevOps, CI/CD Pipelines, C#, PowerShell, Terraform, Kubernetes, VB, VBA, SQL, Python, Zapier, GHL

Are you looking for a developer who understands both the backend and the frontend — and doesn't cut corners?

I will build a scalable, production-ready web application using ASP.NET Core Web API, React, or Angular with Clean Architecture principles.

WHAT I OFFER:
• REST API development with C# and ASP.NET Core
• React or Angular frontend with reusable components
• Clean Architecture + CQRS for maintainable codebases
• Entity Framework Core or Dapper for database access
• JWT authentication and role-based access
• SignalR for real-time features (live updates, chat, dashboards)
• Microsoft Azure deployment and CI/CD pipelines
• MS SQL Server database design

DOMAINS I HAVE REAL EXPERIENCE IN:
• FinTech / Wealth Management platforms
• Logistics & Freight Management systems
• Healthcare Candidate Platforms
• Enterprise Compliance & Audit systems

PACKAGES:
• Basic — Single module or feature (API endpoints + UI)
• Standard — Multi-module web app with auth and deployment
• Premium — Full stack platform with Azure CI/CD and real-time features

All code is clean, commented, and handoff-ready. I provide full documentation.

Message me before ordering so I can scope your project accurately.