Results-driven customer service professional with 4+ years of experience in email support, live chat, and multi-channel outreach. Focused on appointment setting and outreach — helping businesses grow their pipeline through strategic engagement, persuasive email campaigns, and consistent follow-up.

I am a senior, enterprise-grade Management Accountant with over 14 years of deep operational experience across global tech ROHQs, multinational shipping conglomerates, and Fortune 500 shared services.

My core expertise is managing end-to-end accounting pipelines inside highly complex ERP ecosystems, specifically Oracle NetSuite and Oracle Cloud ERP (Fusion Financials). I specialize in optimizing the Record-to-Report (R2R) and Procure-to-Pay (P2P) cycles, clearing severe balance sheet reconciliation backlogs, automating Accounts Payable workflows, and ensuring general ledger integrity.I am committed to continuous learning and modern financial frameworks, holding recent certifications in AI Transaction Matching (FloQast) and Advanced Excel Data Analytics (University of Sydney).

Technical Skill Highlights:
Full-Cycle Accounts Payable (P2P) & 3-Way Invoice MatchingMulti-Currency
Treasury Operations & Bank Reconciliations
Sub-Ledger to General Ledger (GL) Cleanups & Financial Audits
Month-End / Year-End Closing Schedules & Variance Reporting
Strict alignment with Australian Corporate Compliance (BAS / STP Support).

Availability & Engagement Model:I am seeking part-time contract projects or ad-hoc support assignments (15–20 hours per week). I have a fully operational, high-speed remote home office setup and can seamlessly align my schedule with your operational business hours—whether you require UK Morning (BST), AU Afternoon (AEST), or US East Coast (EST) live coverage.

Note: To honor strict non-disclosure and exclusivity data agreements with my corporate enterprise clients, my career chronology utilizes descriptive industry profiles rather than corporate trademarks. I am fully equipped to discuss my technical workflows and system capabilities in detail during a secure interview.

I am an IT professional with hands-on experience managing web infrastructure, hosting environments, WordPress websites, and cloud-based services. My focus is ensuring websites remain secure, fast, stable, and available while providing reliable technical support and troubleshooting.

Over the years, I have worked with website hosting, domain management, DNS configuration, Cloudflare services, SSL certificates, website migrations, performance optimization, and technical SEO support. I also have experience analyzing website performance through Google Search Console and Analytics, identifying issues, and implementing solutions that improve reliability and user experience.

My areas of expertise include:

Web Hosting & Server Administration
DNS Configuration & Troubleshooting
Cloudflare Setup & Management
SSL/TLS Installation & Maintenance
WordPress Administration & Support
Website Migrations & Deployments
Google Search Console & Analytics
Technical SEO Support<8efe80624d780eba0c6493ec45140364>Email Configuration
Website Security & Performance Optimization
Technical Documentation & SOP Creation
Infrastructure Monitoring & Incident Resolution

I am known for being dependable, detail-oriented, and proactive in solving technical problems. I enjoy learning new technologies, documenting processes, and helping businesses maintain reliable online operations.

Google Workspace, Domain/Hosting Support, Robotic Process Automation, Zapier, Admin Support, Shopify, BigCommerce, Wordpress, Kajabi, HTML, CSS, PHP, MySQL, CPanel, WHMCS, Photoshop, Google Docs, AWS EC2/S3, Windows Server, Active Directory, DNS, Group Policy, MS Sharepoint 2016, MS Exchange 2016, Office 365

Cloud Billing Specialist III | Billing and Collection | Reconciliation Specialist | Admin Assistant | Accounts Payable

Bookkeeping
Book Clean up & Catch up
Tax Preparation for USA
Financial Statement Analysis
Budgeting and Forecasting
Treasury Management
Accounts Receivable and Accounts Payable Management

Accounting systems and processes offered:
Xero and Quickbooks Online- Set up new Company, Bills and
payments, issuance of invoices, Financial reports like Balance Sheet, Income
statements, Income Trends; Financial Analysis; Bank and Credit card
Reconciliation; GL reconciliation
Oracle Netsuite- issuance of Invoices, payment application, AR
Aging report, AR reconciliation, bank reconciliation, sales order
SAP- issuance of Invoices, payment application, AR Aging
report, AR reconciliation, bank reconciliation
Additional:
Bookkeeping,Collection
of payment and customer service; Basic
Payroll

I am an experienced IT Production Support Specialist with a strong background in maintaining, monitoring, and troubleshooting enterprise-level systems in high-pressure environments. I specialize in ensuring system stability and minimizing downtime using tools such as Dynatrace, AppDynamics, and CloudWatch.

I have a proven ability to quickly identify root causes of incidents, coordinate with development and QA teams, and drive issues to resolution with efficiency and precision. My experience working in large-scale environments has trained me to operate with urgency, accuracy, and strong attention to detail—skills that directly impact business continuity.

What sets me apart is my combination of technical expertise and operational discipline. I understand how critical uptime and performance are to business success, and I take ownership of issues until they are fully resolved. I am confident working independently, managing multiple priorities, and delivering results with minimal supervision.

In addition to my technical background, I am expanding into remote support and administrative roles, where I bring the same level of reliability, responsiveness, and professionalism. I can effectively handle:

Technical support and system monitoring
Incident and problem management
Data analysis and reporting
Administrative and virtual assistant tasks<8efe80624d780eba0c6493ec45140364>Email and task management

I am currently seeking high-quality, long-term opportunities where I can contribute to operational excellence and support business growth. If you are looking for someone dependable, analytical, and results-driven, I am ready to deliver immediate value.

I have worked in technical support and customer service roles supporting domains, web hosting, email systems, Microsoft environments, and end users across different industries. My experience includes troubleshooting technical issues, account administration, onboarding/offboarding users, DNS and email support, and remote helpdesk operations.

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IT Computer Specialist - ERP Technologies INC.

About Me:
Your Business Is Safe In My Hands
I have spent the last 26 years mastering the language of numbers. I started with manual bookkeeping, which gave me a deep understanding of the accounting cycle that most people today only see through software.As a former business owner for two decades, I don't just record transactions; I protect your profit. I am a 'Budget Guardian' who treats every centavo of your business as if it were my own.
Why hire me?
• I am Uncompromising: I follow the numbers, period. If I see a discrepancy, I will flag it immediately and find the supporting documents to fix it.
• I am Proactive: I don’t just report what happened; I warn you about budget leaks and high expenses before they affect your growth.
• I am Tech-Ready: I have bridged my decades of experience with modern tools as a Certified QuickBooks and Xero Advisor.
• I am Reliable: You don't need to check my work twice. My 93% Logic Score means I can handle complex tasks on my own while keeping everything perfectly balanced.
I am looking for a long-term partnership where I can give you peace of mind, knowing your finances are 100% accurate, transparent, and safe.

I am a detail-oriented Draftsman and NDT Technician with experience in technical drawings, data organization, and inspection reporting.

I have worked as a Project Draftsman, where I produced accurate as-built drawings, site plans, and floor plans using AutoCAD and point cloud/3D scan data. I am experienced in interpreting technical information and converting it into clean, precise drawings.

In addition, I have a strong background in documentation and reporting from my work as an NDT Technician. I regularly handle data recording, inspection reports, and measurement logs, ensuring accuracy and clarity for engineering and maintenance teams.

I can help you with:
- AutoCAD drafting (as-built drawings, floor plans, revisions)
- Converting point cloud or reference data into technical drawings
- Data entry and Excel organization
- Web research and lead generation
- File organization and documentation

I am reliable, highly detail-oriented, and able to follow instructions with minimal supervision. I am also adaptable and willing to learn new tools and workflows quickly.

I am looking for long-term work where I can contribute consistently and deliver high-quality results.

Let’s work together.

Salesforce Marketing Cloud Specialist with 5+ years of experience in email marketing, automation, and platform administration. Proven expertise in building data-driven campaigns, audience segmentation, and customer journey orchestration. Skilled in AMPScript for dynamic email personalization and SQL for advanced segmentation within Automation Studio. Experienced in managing end-to-end campaign execution, including data integration, campaign deployment, performance monitoring, and optimization.
In addition, I specialize in automation and AI-driven workflows, helping businesses streamline operations, reduce manual work, and improve efficiency using low-code and no-code solutions.

I build scalable systems and integrations using tools like Zapier, Make (Integromat), n8n, and GoHighLevel, enabling seamless data flow and process automation across platforms.

Core Skills & Services
-Salesforce Marketing Cloud (Email Studio, Automation Studio, Journey Builder)
-AMPScript & SQL (Segmentation, Data Extensions, Query Activities)
-End-to-End Campaign Management & Deployment
-Customer Journey Mapping & Automation
-Low-Code / No-Code Workflow Automation
-AI Chatbots & AI-Powered Automations
-CRM & Appointment Booking Automation
-Voice AI Systems
-Landing Page Design (High-Converting Funnels)
-Social Media Automation
-API Integrations & System Connectivity (Zapier, Make, n8n, GoHighLevel)

If you're looking to automate your marketing, streamline your processes, and build smarter systems, let’s work together to make it happen.

Currently, I am a Senior Customer Care Representative for a globally recognized brand, handling multiple responsibilities such as escalation management, report generation for clients, and helping them identify outliers and maximize profits. My prior experience includes working as a cold-calling, email, and chat representative.

I work with self-discipline and figure things out whenever possible. I want a long-term, stable job where I can help you grow your business.