IT Support Specialist with experience in SaaS support, Microsoft 365 administrat

Experienced in building and maintaining user-friendly, professional websites using WordPress and Elementor. I ensure that site configurations align with brand objectives and handle backend maintenance, including domain and web hosting support.

I have over 4 years of experience providing remote technical support and managing helpdesk tickets for various organizations. My expertise includes troubleshooting software applications, managing network infrastructure, and resolving complex technical issues for end-users and clients.

Proficient in managing Linux and Windows-based systems, including monitoring through Microsoft Azure, Intune, and Zabbix. I handle daily cybersecurity reporting and server maintenance to ensure high system performance and data security

I serve as a primary administrator for essential business platforms, including Microsoft 365, Zoho, and ActiveCampaign. I specialize in system optimization, user access management, and ensuring seamless integration across the company's tech stack to improve overall workflow efficiency.

Skilled in identifying opportunities to automate manual tasks between platforms using tools like Zapier to streamline business operations. I focus on data integrity and creating automated workflows that reduce manual entry and increase team productivity.