Strategic Operations and Business Development Leader with 10+ years optimizing intricate supply chains and accelerating sector expansion. Demonstrated results in Sales, Freight, and Automotive Operations, with expertise in fleet maintenance management, vendor partnership optimization, and robust cost-control initiatives. Expert at analyzing financial data to enhance resource allocation, streamline operational procedures, boost warehouse and distribution efficiency, and refine sales strategies.

Operations and customer support professional with experience in e-commerce, logistics, sales, and warehouse management. Skilled in streamlining processes, solving problems, and delivering exceptional customer service in fast-paced environments. Passionate about helping businesses grow through reliable operational and administrative support.

Hello,

I’m Charlene, a seasoned Logistics Coordinator and Freight Planner/Dispatcher with 8 years of experience in Supply Chain and Logistics. My expertise includes PO confirmation, purchase/truck order tracking and tracing, and creating DSTs for crossdock operations. I also excel in using Freshdesk to manage late pick-ups and deliveries while ensuring seamless communication with warehouses and managers.

I am proficient in generating rate quotes using Freightview and updating systems such as TMS, ERP, CRM, OMS, WMS, Shopify, Lark, Speedship, Scope, DAT, and ECW. My experience also includes billing, dispute and insurance management, scheduling pick-ups and deliveries, and truck/driver dispatching. In addition, I am highly skilled in handling logistics documentation such as BOLs, packing lists, commercial invoices, SLIs, certificates of origin, and shipping labels.

I am passionate about optimizing logistics processes and confident in my ability to contribute effectively to your team. I would appreciate the opportunity to discuss how I can support your logistics operations further.

I am looking for a suitable work and opportunity where I could practice my knowledge and develop my personality as a career person while utilizing my skills.

Hey! I'm Pau and I have a working experience as a Property Management, Logistics, Dispatcher and Scheduling Coordinator, Supply Chain, Data Entry, Email Management, Sales and Service, Customer Support, Web Advisor and Chat Support.

I have experience handling and managing LTL/LCL using BOLs, manifests, and other shipping documents. I am well-versed in major customer service, conflict resolution abilities, phone, chat, and email etiquette.

Also, I've been doing administrative duties for eight years. I am an expert data entry worker. I have a lot of experience with invoicing, making billing adjustments, scheduling work in CRMs like Jobber, and managing dispatching operations.

The following key strengths also exemplify greatly marketable skills in E-commerce and characteristics:

• Order Fulfillment
• Customer Relation Support
• Technical Relation Support
• Web Research
• Project Service Management
• Retention
• Sales
• Basic Accounting
• Promotions/Discounts
• Logistics/Shipping
• LTL Booking
• Data Entry
• Job Listing
• Route and Job Scheduling
• Invoicing and Billing Adjustment

I have also developed my skills in navigating certain tools:

• Jobber
• Booking Koala
• Podium
• Cloudtalk
• Shopify
• Zendesk
• CIGO Tracker
• FedEx LTL
• Veeqo (Inventory Management)
• Dixa
• Gorgias
• Microsoft Office (Excel, Word, PowerPoint)
• Google Sheet
• PDF Acrobat
• Google Drive/OneDrive/Dropbox
• Salesforce
• Collab Inbox
• Ring Central
• Slack
• Live Agent
• Onfleet App
• Avochato
• Click up
• Wonolo
• Cartwheel
• Powerbi
• Whimsical
• Datto Commerce
• Autotask
• Amazon Business Prime
• Purolator
• UPS Tracking Tool
• Fedex Tracking Tool
• Encircle
• Claim Wizard
• Company Cam
• Next Gear
• Microsoft Teams
• Skype
• Asana
• -----------
• Calendly
• MyGeoTab
• Metrc
• Google Voice
• WhenIwork
• Yourgreenpackageapp
• Fulflld app
• Intellihub

Is your to-do list running your business instead of the other way around?

I help business owners take operations off their plate so they can focus on growth. With 5 years of experience in operations, executive support, and logistics, I take ownership of tasks and solve problems before they become fires.

> Operations & Executive Support
- Manage calendars, emails, and daily priorities
- Organize documents and reports
- Streamline workflows and admin tasks

> Logistics & Vendor Coordination
- Coordinate shipments start to finish
- Manage vendor communications and follow-ups
- Catch and resolve issues before they cause delays

> Customer Communication
- Handle inquiries quickly and professionally
- Keep clients feeling taken care of, even when you're not the one responding

What sets me apart: I take initiative, adapt fast to new systems, and communicate clearly — so you're never left wondering what's happening.

Looking for someone reliable to keep your business running smoothly? Let's talk.

Experienced personnel in Shipping and Logistics Industry.

Handle Airfreight & Sea freight LCL/FCL Europe, Singapore China
USA & South Africa shipment for lane xang minerals mine site going to Laos.
Handles Export shipment sea freight consignment for Societies De
Syama (ex Australia).
Coordinate with suppliers and transport companies; and overseas
agents to efficiently transport the goods from shipper’s premises to Sea to
Summit Transport warehouse.
Review purchase orders against supplier documents including
invoices, packing list & hazardous data prior finalizing the manifest for
booking for shipping lines.
Monitor the shipments from departure at port of loading until the
cargo is fully delivered to consignee.
Update the status of purchase orders and shipment in tracking system.
Expediting all Lang Xang orders from Laos and Syama Orders Dakar Senegal. -Coordinate with BIVAC for inspection
of cargo prior to packing of containers for Syama consolidation.
Preparing M041 to be submitted Shipping Line in all hazardous cargo.



• Directed customer service operations and led a team to exceed performance KPIs.• Managed freight allocation and booking processes for international air cargo.• Coordinated with sales and terminal services to optimize cargo handling and scheduling.• Provided spot rates, resolved customer concerns, and maintained flight booking sheets.• Generated reports, managed documentation, and supported sales with lead generation.• Handled global freight operations for air, sea (FCL/LCL), and oversized cargo.• Coordinated bookings, monitored ETD/ETA, and managed customs documentation.• Liaised with overseas agents and ensured timely delivery and clearance.• Maintained up-to-date shipping schedules and assisted in payment collections.• Oversaw customs clearance, import documentation, and bonded warehouse operations.• Managed CKD shipments and coordinated logistics for production support.• Ensured compliance with Philippine Customs and internal logistics KPIs.• Participated in new production model launches and logistics system development.• Managed freight shipments from multiple countries for mining projects in Laos and Senegal.• Handled hazardous cargo documentation and coordinated with shipping lines and agents.• Tracked orders, updated clients, and ensured timely deliveries.

I'm a passionate professional dedicated to crafting connections and fueling growth in the digital landscape. I find joy in bringing businesses to life through strategic engagement and transforming engagement into success stories, one connection at a time.

Email ManagementAdministrative TasksCustomer SupportInventory and Logistics ManagementOnline Tutorial and TrainingHuman Resource ManagementAppointment SettingEvents Management

7 years of experience with local and international trucking:


SCHEDULE MANAGEMENT | OPERATIONS MANAGEMENT| BOOKKEEPING | LOGISTICS MANAGEMENT | DAT LOADBOARD|LOADSTOP|SAMSARA/MOTIVE| EMAIL MANAGEMENT | DISPATCH |OUTBOUND INBOUND CALLS | TRACK & TRACE | SAFETY|DOT|ELD|CLAIMS | PAYROLL & ACCOUNTING

Logistics Expert and Amazon Product Researcher skill sets: Inventory Management, WMS, Freight Dispatching. Order processing, Track and Trace of orders, Product Listing.

I am an expert in purchasing, inventory, logistics and supply chain management, with 20 years experience, 2 years of which are in an Amazon E Commerce company. I know how to plan and implement overall cost savings across the whole supply chain. I have implemented cost savings and effciency improvements in big companies like Pepsi, Avon, Goodyear and Denso.

I’m an experienced Intake and Billing Professional with a strong background in healthcare administration, ABA therapy services, and logistics coordination. I specialize in client intake, insurance verification, clinician credentialing, and billing operations, ensuring accurate, timely, and HIPAA-compliant processes.
Skilled in coordinating with families, clinicians, and insurance providers, I streamline onboarding, claims management, and financial operations while maintaining exceptional attention to detail. I’m proficient in a wide range of software and tools including -----------, -----------, SimplePractice, Kingpin, Talkdesk, TMS, Service Cloud, RetailLink, and logistics platforms like DAT, MacroPoint, and Samsara.
I thrive in fast-paced environments, combining problem-solving, communication, and organizational skills to deliver efficient administrative and operational support. Passionate about helping healthcare teams run smoothly and supporting families through every step of the process.

I am an experienced eCommerce Operations Manager with a strong background in Amazon Seller Central, Shopify, and logistics management. Over the years, I’ve honed my expertise in managing end-to-end eCommerce operations, from inventory management to content optimization and customer service. I have successfully managed multiple Amazon accounts, ensuring the seamless flow of operations, improving account health, and increasing sales performance.
In my role as Team Leader at -----------, I oversee Amazon content optimization, ensuring that product listings are aligned with customer demand and Amazon’s best practices. I also supervise a talented team of content specialists, focusing on providing high-quality product information and driving efficiency in product data management.
In my role at Leo eCommerce, I manage end-to-end operations for multiple Amazon Seller Central accounts, focusing on optimizing inventory flow, FBA/FBM logistics, and order fulfillment. I am responsible for creating and optimizing product listings, including variations and A+ Content, and resolving listing issues such as stranded inventory and suppressed listings. I also managed customer feedback and handled A-to-Z Guarantee Claims, always ensuring the account health of each client remained top-notch.
My background also includes graphic design, where I created visual content and branding materials for Wilson & Bow, which has given me a strong understanding of the importance of branding and visual appeal in the eCommerce space. Additionally, my previous roles have ranged from real estate to customer support and financial services, giving me a well-rounded skill set and the ability to handle diverse challenges with data-driven solutions.
I am passionate about problem-solving, process optimization, and team leadership, always focused on delivering results that drive business growth and improve operational efficiency.