An experienced professional in the Information Technology with background in Project Management, People Management, Software QA Management, Business Analysis, Project Coordiantor and proficient in different Project Management tools such as Jira, Confluence, Test Rail and Asana. I am a well rounded person used to activities such as coordination between the upper Management, designers, Development Team and Accounts Team

Involved in onshore projects in Singapore and in the USA and here in the Philippines.

Furthermore. I had a Home Based Project Management, Testing and QA experience from Mobile Application, ECommerce and Web based applicetions for various companies in the USA, UK and Australia

Having significant experience in managing and testing e-business Applications and hands-on experience with UML (Used Case, Class Diagram, and Sequence Diagram). Proficient in HP Quality Center and Jira for Defect Tracking Management and Test Scripting and Test Planning.

I am a mentor to junior practitioners, a Team Player, and a contributor to the Team

I am a detail-oriented Data Entry Virtual Assistant with over 4 years of experience in data entry, reporting, spreadsheet management, and administrative support. I have handled large data sets, financial records, and e-commerce databases with accuracy and speed, ensuring error-free outputs.

• Strong attention to detail
• Skilled in Excel, Google Sheets, and database management
• Experienced in data cleaning, validation, and report preparation
• Proven track record in financial data verification and e-commerce record-keeping
• Flexible with schedules and committed to delivering on time

My goal is to help businesses maintain accurate records, organized systems, and reliable reports so they can make informed decisions without worrying about data quality.

Been in the BPO industry and Va almost 10 years with Experienced in Medical Billing Collection, Customer Care Representative, Lead Generation Specialist and Appointment setter.

I am an Information Technology graduate with professional experience in Product Support, Technical Support, and Quality Assurance within the SaaS healthcare industry. I specialize in troubleshooting software issues, investigating bugs, performing manual testing, creating technical documentation, and collaborating with cross-functional teams to deliver reliable solutions that improve the customer experience.

Throughout my career, I've worked closely with clients, QA engineers, developers, and internal stakeholders to resolve complex technical issues, maintain accurate documentation, and support software throughout its lifecycle. My experience has strengthened my analytical thinking, communication, customer service, and problem-solving abilities while giving me a solid understanding of product development and support operations.

I enjoy understanding how products work, identifying root causes, streamlining support processes, and helping users succeed. My career interests span Technical/Customer/Product Support, Quality Assurance, AI Automation, and Business Analysis, with a long-term goal of contributing to the design and development of products that deliver meaningful user value.

Core Skills:
Product Support • Customer Success • Technical Support • Manual QA Testing • Software Troubleshooting • Bug Replication • Technical Documentation • Knowledge Base Management • Test Case Design • SaaS Applications • Client Support • Product Operations • Business Analysis • Cross-functional Collaboration • Process Improvement • Jira • Root Cause Analysis

Proficient in Microsoft office application, Social media management, Production management, Lean manufacturing, Production planning, Root cause analysis, 5s, kaizen

Hi! I'm Mark, a detail-oriented and highly motivated Amazon FBA Product Researcher from the Philippines.

I specialize in product sourcing, online arbitrage research, and profitability analysis using tools such as Keepa and SellerAmp SAS. I help Amazon sellers identify profitable products by analyzing sales rank, Buy Box history, competition, ROI, profit margins, and overall product viability.

What I can do for you:

• Amazon FBA Product Research
• Online Arbitrage (OA) Sourcing
• Keepa Product Analysis
• SellerAmp SAS Analysis
• Buy Box and Competition Analysis
• BSR and Sales Trend Evaluation
• ROI and Profitability Calculation
• Product Matching Using UPCs and Product Specifications
• Google Sheets and Excel Data Management
• Lead Generation and Product Sourcing Reports

Why choose me?

• Strong attention to detail
• Analytical and data-driven approach
• Fast learner and highly adaptable
• Organized and accurate research process
• Reliable communication and professionalism
• Dedicated to delivering quality sourcing leads

I am passionate about helping Amazon sellers discover profitable opportunities and continuously improving my product research skills to deliver accurate, high-quality results.

Let's work together and grow your Amazon FBA business!

My strong communication skills, experience working remotely, and ability to solve problems give me confidence that I can excel in any role assigned to me. I am eager to contribute my skills and expertise to support and enhance your business operations.

I’m a dedicated and adaptable professional with a strong background in real-time analysis, customer service, and technical support. I thrive in fast-paced environments where quick thinking, clear communication, and data-driven decisions are key. I take pride in solving problems efficiently, supporting both customers and teams with patience and clarity, and using real-time insights to improve operations.

I want to be known as someone who brings calm to complex situations, always finds solutions, and consistently adds value through both technical knowledge and people skills. My goal is to be recognized as a reliable go-to person—someone who can be trusted to deliver results, support others, and help things run smoothly, no matter the challenge.

With a foundation in education from the University of Makati, my journey in IT has led me to ConnectWise, where I currently excel as an L2 Dedicated Tech Partner Engagement. My role centers on onboarding and offboarding processes, ensuring secure and efficient user transitions within IT systems. Our team's dedication to meticulous setup and support has been pivotal in sustaining high standards of IT operations.

Core competencies in ConnectWise Manage, Control, and RMM allow us to provide unparalleled application support. We've streamlined access to company resources, from network to email configurations, while maintaining robust security protocols. It is this commitment to operational excellence and teamwork that propels us to deliver top-notch service and drive ConnectWise's mission forward.

I have over 1.5 years of experience as a Virtual Assistant, primarily supporting Amazon Online Arbitrage and eCommerce businesses. My experience includes product research, competitor research, Facebook Ads research, data analysis, spreadsheet management, customer support, and administrative operations. I'm proficient with Shopify, Keepa, SellerAmp SAS, Google Workspace, Canva, ChatGPT, Helium 10, Jungle Scout, and other AI productivity tools, and I'm always eager to learn new platforms and workflows.Before becoming a Virtual Assistant, I worked as a SAP Support Specialist and Quality Engineer, where I developed strong analytical thinking, attention to detail, process improvement, and documentation skills. These experiences have helped me become organized, dependable, and results-oriented.

I am an experienced Amazon Lister in dropshipping method or FBM, my expertise is to source items to different merchants/suppliers like Walmart, Home Depot, Bedbath and Beyond, Overstock, Costco, Target, etc. Also know reversed searching to google search to find suppliers that are profitable and salable item's to sell on amazon, and in order for me to do the listing process, I had used some well-known software or tool's, these are Ecom Solution and Arbitrage Suite these software's are provided by my previous employer's, to-do listing process. I also know how to create product variation in Amazon Seller Central. I would like to do quality listings to be done and will make a lot of sales.
I am a hard-working person, do all my responsibilities and flexible all the time. I want a long term stable job where I can help to grow your business.

Motivated and detail-oriented professional, eager to leverage strong administrative and communication skills as a Virtual Assistant. Quick learner, hardworking, and proficient in basic computer applications (MS Office, web research). Committed to providing reliable support to ensure business efficiency.

Can finish on time, and the client won't disappoint.

Detail-oriented and data-driven professional with experience in product pricing, data management, and system updates. Skilled in analyzing costs and trends to set competitive prices and support strategic decisions. Proven ability to manage large datasets, correct data issues, and ensure accuracy across systems. Experienced in asset tracking, procurement, and coordinating with suppliers, clients, and internal teams to streamline operations. Strong collaborator with a focus on process improvement, client support, and maintaining clear, organized records.

Responsible for development, Q/A, Deployment and maintenance of a ticketing system called SapphireIMS, I have a basic knowledge in basic database programming using mysql query browser. I calso have editing skills using photoshop platform.