Highly accomplished professional with over a decade of elite experience in high-volume coordination, scheduling, and multi-stakeholder communication across global accounts. Combines strong logistics aptitude with a proven track record of maintaining a perfect 100% Quality Assurance (QA) score for over two consecutive years. Adept at managing complex scheduling pipelines, resolving time-sensitive operational issues, and delivering seamless coordination that ensures on time performance and client satisfaction.

With a strong foundation in end-to-end e-commerce and logistics operations, I bring proven expertise in order tracking and management, fleet planning, dispatch coordination, team onboarding/training, customer support, and administrative tasks. I’m equally comfortable managing operational workflows and crafting engaging visual content, giving me a unique edge in dynamic e-commerce environments.

Core strengths include:

- Order tracking & management: ensuring on-time fulfilment and accurate status updates throughout the delivery journey


- Fleet planning & dispatch coordination: generating efficient delivery plans, assigning drivers/vehicles, adapting to last-minute changes and optimising resources


- Training & Onboarding: developing training materials, onboarding new team me mbers, running sessions to ramp up operational productivity


- Customer support & payment handling: overseeing payment transactions and associated workflows, resolving customer queries, maintaining trust and accuracy


- Administrative management: email /inbox handling, admin support tasks, general operations logistics


- Collaboration & productivity tools: experienced in Google Workspace/Google Suite, Microsoft Office Suite, Monday.com , Slack, and leveraging AI (ChatGPT) to enhance productivity


Why I stand out:

I’m not just operational — I bring a hybrid strength of process mastery and creative agility. Whether it’s optimizing fleet routes, refining fulfilment workflows — I thrive in dynamic e-commerce environments where precision and creativity matter. I value clarity, proactive communication, and a continuous-improvement mindset.
I’m now looking for a role where I can apply my full spectrum of skills—from fulfilment coordination and logistics to digital content editing and team training—to contribute to a high-growth operation. Let’s connect if you’re seeking a versatile operations professional who can bridge logistics, customer experience, and creative support.

I have prior experience in the realm of credit investigation as a dispatcher wherein I mainly do administrative tasks. In the past, I have worked in the US as a retail sales associate for Six Flags. I am currently looking for jobs where I can utilize and hone my skills and learn new ones. I'm interested in looking for remote work opportunities.

Logistics Coordinator with 12+ years of experience in supply chain operations, currently transitioning into a Freight Virtual Assistant role and completing specialized freight dispatch/VA training. Brings hands-on expertise in shipment coordination, carrier and vendor communication, load tracking, scheduling, and documentation (BOLs, PODs, rate confirmations), along with strong inventory and order management skills. Skilled in problem-solving delivery exceptions, maintaining accurate records, and keeping multiple shipments moving on tight deadlines. Proficient in MS Office/Google Workspace, email and calendar management, and quick to adopt new TMS, ELD, and CRM platforms. Currently building hands-on dispatch software skills through ongoing training. Known for reliability, attention to detail, and clear communication — ready to bring over a decade of logistics know-how to a remote freight support role.

I am a highly skilled Virtual Assistant with 6 years of customer service experience handling both inbound and outbound calls, and 1 year as a Business Development Representative generating leads and driving sales. I excel in communication, organization, and problem-solving, and I am proficient in handling email s, CRM systems, scheduling, and administrative tasks.
I am committed to providing professional, reliable, and efficient support to help businesses grow and succeed. I thrive in remote work environments and can adapt quickly to new tools and processes.

SKILLS:
- Customer Service
- Dispatcher
- Data Entry / Administrative Task / Research
- Issue Resolution & Complaint Handling
- CRS Tools
- Email Support
- Virtual Assistant
- Customer Service
- Admin Support- Lead Generation
- Appointment Setting
- Email Management
- Sales Support

I am Detail-oriented Procurement, Administrative, and Finance Support professional with over 10 years of experience in purchasing, vendor management, importation, logistics, and administrative operations. Skilled in supplier sourcing, purchase order management, invoice processing, shipment tracking, and maintaining accurate financial records. Proficient in Microsoft Excel, Google Sheets, SAP, QuickBooks, and Google Workspace. Committed to providing reliable, organized, and efficient support to help businesses streamline operations and achieve their goals.

Hi, I’m Faith — a dependable Virtual Assistant with over six years of experience in customer support, scheduling, dispatch coordination, billing support, and administrative tasks.

I recently worked as a Dispatcher and Customer Support Specialist for a service-based company, where I handled incoming calls and email s, coordinated bookings, managed calendars, updated schedules, and communicated with both customers and field technicians to ensure smooth daily operations.

I also supported billing, invoice documentation, customer follow-ups, and data entry while maintaining organized and accurate records.

My experience includes:

Phone, email , and chat support
Scheduling and appointment coordination
Dispatch and operations support
Billing and invoicing assistance
QuickBooks Online support
CRM and ticketing systems
Administrative support and reporting

I’m highly organized, detail-oriented, and comfortable working independently in fast-paced environments. I’m also available to work US business hours and committed to delivering reliable support to help businesses grow.

Experienced Customer Service and Dispatch Specialist with 9+ years in client support, collections, and operations. Skilled in troubleshooting, scheduling, and task management with a strong focus on accuracy and customer satisfaction. Reliable, hardworking, and eager to contribute to a long-term remote role.

My name is Nathalie, and I have over 3 years of experience in cold calling and appointment setting, primarily in real estate. Throughout my career, I've worked with homeowners, motivated sellers, and prospects in different campaigns, including real estate, roofing, cleaning services, and sales support.
My responsibilities included outbound calling, lead qualification, building rapport, handling objections, updating CRM systems, and scheduling appointments for acquisition managers and sales teams.

What I enjoy most is connecting with people, understanding their situation, and helping find solutions. That's one reason I'm excited about this Property Acquisitions Specialist role because it involves building genuine relationships with property owners and heirs while helping solve complicated property situations.

I’m a logistics and operations professional with 7+ years of experience across customer support, sales, dispatching, and supply chain coordination, working with both US and international clients.

I started in customer support, handling high-volume calls, chat, and email for US-based customers where speed, accuracy, and problem-solving were critical. Over time, I moved into sales and operations roles where I worked closely with clients, prepared quotations, handled rate negotiations, and ensured smooth end-to-end coordination.

Most of my logistics experience comes from trucking dispatch and operations, where I coordinated drivers, shippers, and receivers in real time. I worked with load assignments, scheduling, and used the right equipment based on load requirements and GPS-based tracking systems. I understand how fast things move in logistics, and I’m used to making decisions quickly while keeping everything aligned and on track.

In addition to logistics, I also have strong experience in automotive sales and support, which helped me sharpen my communication, negotiation, and client handling skills in a more technical and product-driven environment.

Across every role I’ve taken, one thing has stayed the same: I take ownership. I don’t just follow instructions, I make sure tasks are completed properly, issues are solved early, and clients are kept informed.

I’m now focused on roles where I can combine my experience in logistics, operations, and customer-facing coordination, whether in dispatch, supply chain support, virtual assistance, or operations management.

Detail-oriented Logistics Dispatcher / Load Planner with experience supporting transportation, warehousing, and supply chain operations. Skilled in coordinating shipments, maintaining accurate documentation, tracking inventory, and assisting with daily logistics activities. Strong organizational and communication skills with the ability to support fast- paced logistics environments.

I can support you with various tasks like:
*Dispatching
*Macro Point, Trucker Tools, Excel
*DAT, Load Boards
*Route Planning
*Dispatch Scheduling
*Reviewing BOL, PODs
*Logistics Coordination

I'm willing to work for more hours when needed and I'm open to short-term and long-term projects.
I am always happy to help. I can assure you that I will be beneficial to your company.

Customer Service & Dispatching Specialist | Streamlining Field Operations with Precision and Care


Experienced in Multi-Trade Dispatching: Skilled in managing handymannd, locksmith and garage service operations from scheduling to completion.


Customer-Focused Problem Solver: Known for delivering exceptional support, resolving issues quickly, and maintaining positive client relationships.


Expert in Dispatching & Coordination: Efficiently assigns jobs, optimizes technician routes, and monitors progress to ensure timely service delivery.


Tech-Savvy with Service Tools: Proficient in Power Dispatch, Client Tether, Dispatched Tools, and NetSuite and Housecall pro for seamless scheduling, tracking, and reporting.


Strong Under Pressure: Handles high-volume calls and urgent service requests with calm efficiency and clear communication.


Master of Multitasking: Balances multiple service requests while keeping accuracy, organization, and customer satisfaction top priority.


I bring a results-driven approach to every interaction ensuring smooth operations, happy customers, and consistent business growth.

I am a highly motivated and customer-focused
professional with 7 years of experience in
customer service, particularly in dispatching .My expertise includes handling
customer inquiries, resolving issues efficiently,
and ensuring customer satisfaction. I am skilled in
active listening, problem-solving, and maintaining
a positive attitude in challenging situations.

Reliable professional with strong experience across Logistics and Supply Chain operations, specializing in administrative support. Equipped with hands-on experience in Non-Emergency Medical Transportation (NEMT) dispatching and administrative coordination. Skilled in managing multiple responsibilities, maintaining high accuracy, and delivering efficient, organized workflow support. Proactive and adaptable, with a proven ability to excel in fast-paced environments while upholding operational excellence. Fully committed to supporting organizational goals through efficiency, consistency, and a strong performance mindset.

Versatile and dependable professional with Operation/Admin support, dispatch logistics coordination and customer support experience. Demonstrates strong ability to manage multi-channel communications, organization, problem-solving skills and operation management. Flexible and eager to learn new roles and skills, with the ability to work independently while maintaining professionalism and integrity.