Windows Server Administrator

Methodical IT Manager and Network Administrator with 23 years of experience in supporting server
environments. Resourceful in managing network infrastructure and optimizing environment while reducing
redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while
adhering to rules and requirements of project scope. Excellent communicator when interfacing with other
teams, vendors and end-user

17 years experience as IT Manager, experienced MSP System Engineer. Support/solve end users computer problems successfully.
Support Systems: Windows 11, MAC OS , Microsoft Office 2016/ Office 365 administrator support, Cloud Computing, Microsoft Azure, Google Works, DATTO Remote Support .
Qualifications:
CCNAx Training – Advance Router and Switching
• Switchport VLAN configuration, creation.
• Switchport Trunk configuration
• Switch Management routing protocols
• Cisco Switch Backup/Restoration
• Updates VLAN
• Switchport Configuration
MCSE Training, A+ Core 1
• Manage ESXi Host VMware and Cloud Servers
• Administer Windows cloud and on-premises servers

IT Infrastructure professional with extensive experience in Windows Server engineering, Active Directory administration, and enterprise systems management. Skilled in designing, maintaining, and optimizing on-premise and cloud-based environments, particularly within Microsoft Azure and Microsoft 365 ecosystems. Proficient in ADDS, ADFS, Entra ID integration, identity synchronization, and hybrid infrastructure deployments.

Experienced in managing large-scale enterprise environments, performing system migrations, patch management, security hardening, and automation using PowerShell and industry-standard tools. Strong background in troubleshooting complex technical issues, implementing process improvements, and delivering reliable, high-availability solutions.

I am a Computer Engineer, with experience as IT/Desktop Support and vMware Cloud Administration, and former Instructor in Computer Engineering. I have hands-on experience building software applications and websites. I contributed to the development of a software and website deployed in one of the government offices in Region 11, Philippines. I am also familiar with Machine Learning and Image Processing. Eager to learn more and continuously upskill.

Knowledgeable enough in MS office, Photoshop, Fast learner.

IT professional with nearly 10 years of experience supporting enterprise environments, administering Microsoft 365, and delivering reliable IT operations for global organizations. Experienced in administering Microsoft 365 Administration, Microsoft Entra ID, Exchange Online, Active Directory, endpoint management, identity and access management, and user lifecycle administration, with a strong focus on security, operational efficiency, and exceptional end-user support.

Skilled in managing user onboarding and offboarding, account provisioning, license administration, mailbox management, access control, endpoint support, and technical troubleshooting across enterprise environments. Experienced in maintaining secure IT operations while ensuring users have the appropriate tools, access, and technical support to perform their work effectively.

Recognized for building strong partnerships with Infrastructure, Engineering, Security, HR, vendors, and business stakeholders to resolve technical issues, improve support processes, and maintain accurate internal documentation. Experienced working with global teams in remote environments while providing reliable technical support, maintaining clear communication, and ensuring day-to-day IT operations run smoothly.

TECH PROFICIENCY
Microsoft 365 & Identity
- Microsoft 365 | Microsoft Entra ID | Exchange Online | Active Directory | Microsoft Teams | OneDrive | Microsoft Outlook

Endpoint & Device Management
- ManageEngine Endpoint Central | Jamf Pro | Mobile Device Management (MDM) | Remote Desktop

IT Service Management
- ServiceDesk Plus | ServiceNow | Zendesk | BeyondTrust (Bomgar)

IT Operations
- User Provisioning | User Onboarding & Offboarding | Incident Management | Technical Documentation | Standard Operating Procedures (SOPs)

Virtualization
- VMware Cloud & Collaboration - Google Workspace | Microsoft Office | Slack | Zoom

Networking & Infrastructure
- TCP/IP | DNS | VPN | Windows Server | Wi-Fi Troubleshooting Analytics & Reporting - FullStory | Looker

AI & Productivity
- ChatGPT | Grammarly

Development
- Git | GitHub | GitLab | HTML | CSS | JavaScript | React | Bootstrap

If you're looking for a dependable Technical Virtual Assistant who can confidently manage Microsoft 365 administration, streamline user lifecycle processes, support your remote workforce, and keep your IT operations running efficiently, I'd be happy to help.

As a results-driven Senior System Administrator and Cloud Engineer with over a decade of expertise, I specialize in managing complex enterprise infrastructures and global cloud ecosystems, specifically within Microsoft 365, Azure AD, and Windows Server (2012-2019 ) environments. My extensive background includes deep technical mastery of virtualization platforms such as VMware, Hyper-V, and Nutanix, complemented by a strategic approach to ITIL V2 service management. I have a proven track record of leading high-level technical escalations, mentoring engineering teams, and utilizing PowerShell scripting and RMM tools like ConnectWise to drive operational efficiency. I am a reliable, detail-oriented professional seeking a long-term remote role where I can leverage my expertise in cloud architecture and systems optimization to provide high-tier technical consultancy and infrastructure reliability.

Cloud Engineer with 10+ years of experience in Windows infrastructure, public cloud computing (AWS, GCP, and Azure), server virtualization, and endpoint management. Certified in AWS, Google Cloud, and Microsoft Azure, with a proven track record of designing, securing, and optimizing enterprise environments through automation, vulnerability management, incident response, and infrastructure modernization.

IT Engineer (infrastructure) Desktop Support Level 2,Service Desk, IT Support, ITSM, Active Directory, Remedy, Tickets, Office 365,SCCM, PowerShell, Windows, Scraps, Kyocera Printers, Intermec Barcode Printer, Ricoh Printer, HP Printers, Desktops and Laptops, Cisco, Aruba, Servers, Networks, Access Points, VMware, Linux, Suse Linux, Windows Server, SQL database

Experienced Endpoint Solutions Architect and Infrastructure Specialist with over 16 years of expertise across modern endpoint management, cloud platforms, and infrastructure operations. Proven ability to design, solution, and lead global projects focused on standardization, automation, and security in complex, multi-regional environments. Highly skilled in Microsoft Intune, Windows Autopilot, SCCM/ME CM, Azure Entra ID, Automation, and hybrid cloud platforms (AWS, VMware). Recognized for driving modern workplace transformation through innovative solutioning, automation, and operational excellence, with a strong focus on compliance, application lifecycle management, and continuous service improvement.

Reliable IT Support professional skilled in troubleshooting hardware, software, networks, and Microsoft 365 issues. Experienced in remote support, Active Directory, and customer service with strong problem-solving and communication skills.

As a Network Administrator, I focus on managing and maintaining the organization’s computer networks to ensure everything runs smoothly and securely. I handle troubleshooting, monitor performance, apply necessary updates, and make sure users stay connected without issues. I also take care of network security, preventing problems before they happen and keeping our systems reliable every day.

A highly skilled IT Professional with 10+ years of experience in IT infrastructure, system administration, and cloud solutions. Proficient in leading end-to-end IT projects, architecting solutions for Microsoft Azure, Active Directory, and virtualization platforms. Adept at troubleshooting, client management, and delivering scalable IT solutions. With certifications such as Azure Administrator Associate, Microsoft Certified Trainer, ITIL v4, Microsoft 365 Enterprise Administrator Expert, Windows Server Hybrid Administrator Associate and CompTIA Network+, Rei is committed to aligning IT strategies with client objectives to drive success.