Francis

Customer Service Representative

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.75/hour ($918.40/month)

Bachelors degree

Last Active

June 27th, 2026 (30 days ago)

Member Since

December 11th, 2022

Profile Description

Customer support and operations professional with experience across e-commerce, hospitality, and business development. I’ve worked as a Team Leader for Temu, where I managed high-volume customer support operations, coached agents, and ensured consistent service quality. I also served as a Subject Matter Expert (SME) for Hilton Hotels, supporting escalated cases, guiding frontline agents, and maintaining service standards.

In addition, I have experience in business development with ---------- , focusing on client outreach and relationship management.

I’ve handled tools such as Zendesk, Gorgias, Salesforce, Teamwork, and Shopify, with strong experience in tickets, macros, workflows, and customer resolution at scale. I work well independently, stay detail-focused, and approach work with a mindset centered on efficiency, customer experience, and process improvement.

Top Skills

Experience: 2 - 5 years

Experience: 6 months - 1 year

Other Skills

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
24
Gender
Male
Website
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Address
Cagayan de Oro City, MISAMIS ORIENTAL
Tests Taken
IQ
Score:  132
English
C1(Advanced)
Government ID
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