Josephine

Customer Support VA | E-commerce Support | Email & Chat Specialist | 3+ Years of

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelor's degree

Last Active

July 8th, 2026 (yesterday)

Member Since

May 10th, 2022

Profile Description

Are you looking for a reliable Virtual Assistant to provide excellent customer support and help streamline your e-commerce operations?

I have over 3 years of experience in customer service and retail environments, assisting customers, resolving concerns, processing transactions, and maintaining positive customer experiences. I also have experience handling customer inquiries through social media direct messages in a remote setting.

My strengths include:

• Email and chat support
• Customer inquiry management
• Order tracking and follow-ups
• Returns, refunds, and replacements
• Product inquiries and customer assistance
• Data entry and administrative support
• Google Workspace and Microsoft Office
• Strong written communication and problem-solving skills

I am highly organized, detail-oriented, and committed to providing professional customer support. I am particularly interested in supporting e-commerce businesses, online stores, and retail brands in delivering exceptional customer experiences.

I am open to long-term opportunities and eager to learn new tools and systems to help your business grow.