Aga ? Vincent Alesna Ariate
Mobile:-----------
Liloan, Cebu 6002 Philippines -----------
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Results-driven Senior Technical Recruiter / APAC Talent Acquisition Specialist with 10+ years of experience in full-cycle recruitment, in-house hiring, RPO/EOR delivery, and BPO talent acquisition. Proven ability to scale tech and shared services teams across APAC, US, and EMEA markets, specializing in IT, Cloud, Infrastructure, DevOps, Cybersecurity, and Software Engineering roles. Recognized for building pipelines, reducing time-to-hire, and improving candidate experience while ensuring SLA compliance. Strong stakeholder management skills and conversational Japanese proficiency (Katakana, Hiragana, Kanji).
Core Strengths & Keywords
? Talent Acquisition Strategy & Workforce Planning
? Technical & IT Recruitment (Infra, Cloud, DevOps, Software)
? APAC Regional & Global Hiring
? RPO & EOR Solutions Delivery
? BPO/Shared Services High-Volume Recruitment
? Multilingual & Bilingual Hiring Campaigns
? Employer Branding & Candidate Experience Management
? Stakeholder Engagement & Hiring Manager Advisory
? ATS/CRM Optimization (Bullhorn, Taleo, JobAdder, Jobdiva, HCM)
? Data-Driven Recruitment & Market Intelligence
Infor (March 4, 2024 ? November 2024) APAC Recruiter
As a global leader in business cloud software specialized by industry. Infor develops complete solutions for its focus industries, including industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. Infor?s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor?s 17,500 employees to help them achieve their business goals.
? Led end-to-end recruitment for technical and functional roles across the Pacific/APAC and Japan market, ensuring alignment with business growth targets.
? Partnered with senior stakeholders to define workforce strategies, improving hiring efficiency and reducing time-to-fill.
? Built talent pipelines across LinkedIn Recruiter, networking, referrals, and campaigns, reducing external agency reliance and cutting costs.
? Delivered market intelligence reports on competitors, salary trends, and skills availability to guide TA decisions.
? Contributed to building a world-class Talent Acquisition organization by streamlining processes and ensuring SLA compliance.
Outstaffer (March 03, 2023 ? November 2023) RPO Recruiter
US IT Recruitment across various IT Technologies.
? Executed full-cycle recruitment across diverse US IT roles (Java, .NET, Cloud, Data Engineering, Cybersecurity) with a substantial offer acceptance rate.
? Leveraged ATS/CRM (JobAdder, HireEZ, LinkedIn Recruiter) to increase sourcing productivity.
? Delivered high-quality candidate shortlists within 48 hours, achieving 95% hiring manager satisfaction scores.
? Strengthened employer branding and candidate experience, positioning Outstaffer as a competitive RPO/EOR provider.
Methodical Group (April 20, 2022 ? June 30, 2022) IT Recruiter
US IT Recruitment across various IT Technologies.
? Specialized in US IT recruitment, sourcing Citizens, Green Cards, EADs, H1B & TN visa holders.
? Closed senior developer roles within 3 weeks through proactive sourcing and relationship management.
? Built and maintained a pipeline of 200+ qualified IT professionals for recurring client needs.
? Delivered compliance-focused recruitment processes with consistent candidate engagement throughout.
Remote Staff Inc. (Think Innovations) (February 18, 2021 ? April 19, 2022) Lead Recruiter (IT Recruiter)
Lead Recruiters play a dual role of business development and recruitment. The main objective of this role is to properly match a Filipino remote worker to a job requirement.
Main task handled recruitment for both Entry Level and Experienced Level mainly for IT/Tech roles of our clients (AU, NZ, UK, US). but is not limited to recruiting for non- IT roles as well.
? Oversaw full-cycle recruitment for IT and non-IT roles across AU/NZ/UK/US markets; achieved successful placements.
? Partnered with clients to design job descriptions, define role objectives, and scope skills requirements.
? Conducted market mapping and candidate research, strengthening talent pipelines and client trust.
? Increased client retention by 15% through consultative recruitment, proactive communication, and delivery excellence.
? Acquired the 1st U.S. client (Pharmaceutical Company)
Accenture (August 2015 ? April 10, 2020) Infrastructure Services Recruiter
? Managed end-to-end recruitment for both entry-level and experienced IT Infrastructure Services roles, ensuring timely fulfillment of business-critical technology demands. Recruited talent to support Accenture and its global clients in delivering end-to-end IT operations, maintenance, and support across enterprise environments.
? Specialized in hiring for key infrastructure domains including Database Administration, Network Engineering, Server Administration, Desktop Management, Security Operations, Service Desk, and Telecom Expense Management, ensuring seamless delivery of outsourcing and managed services.
? Led bilingual and multilingual hiring campaigns, successfully placing Japanese Language Specialists for top Accenture clients (Isetan Mitsukoshi, OMRON, Shiseido), as well as professionals fluent in Spanish, Mandarin, and French, driving diversity and strengthening multilingual delivery capabilities.
Teletech (October 22, 2012 ? June 2015) Talent Acquisition Specialist I
? End to End Recruitment process.
-Front Desk ? main task is to log in candidates/applicants in the tracker and capture important information. Then endorse and assist candidates to the HIREPOINT stage where candidates will create/update their profile in TALEO database.
-Pre-Screen/Initial Interview ? I did most of the initial screening in the team aside from doing the Front Desk task and right after the HIREPOINT stage.
-Testing Administration POC? administered the Matchpoint Assessment to the successfully identified candidates in the Pre-screening stage. And pulled up their scores in the system and endorsed MP Assessment passers to the Call Simulation Stage
-Conducts Coaching/Orientation for Call Simulation ? conduct 15-minute orientation & setting proper expectations to candidates about the Call Simulation prior to conducting the actual
simulation.
-Final Assessment / Call Simulation ? certified by the Communications Excellence team to conduct role-play or call simulation to candidates via 3 different scenarios to assess if they could be endorsed for Operations Validation assessment.
- Also certified for the CITI specific Call Simulation scenario.
? Acted as internal TA Reports Analyst in the team ? Monitor the daily flow of applicants and new hires, and in addition also took charge of the daily EOD reports and aNPS survey reports.
- was assigned as the POC for the Interim Centralized Database Tracker and had sessions for the alignment and roll out with TA Senior Specialist for Reports (Makati Eco.
- tasked in collating year end reports of the trackers for both Interim Centralized
Database Tracker and aNPS trackers.
? Account POC for (HP HHO ? SAS) Hewlett Packard Home and Home Office Sales and Service
- Pool and screen applicants for the account
- certified to conduct Behavioral Interview (Sales) to identified candidates.
- Extending Job offers and conducts Realistic Job Preview
- Hire identified candidates in TALEO and requested for NT logins of new hires.
- collect 5 essential requirements and process BPI forms of new hires!
? Sub-account POC for TWC Oceanic
- Pool and screen applicants for the account
- assisted POC with the Validation interview.
- prepared Job Offer Packets and other documents for the Job Offer/contract signing
-assist POC in collecting the 5 essential requirements and assist in processing of BPO forms
? TELSTRA account and site launch ? borrowed resource to help launch Telco Australian account (January 2013)
-Front Desk ? main task is to log in candidates/applicants in the tracker and capture important information from them. Then endorse and assist candidates to the HIREPOINT stage where candidates will create/update their profile in TALEO database.
-Pre-Screen/Initial Interview ? I did most of the initial screening in the team aside from doing the Front Desk task and right after the HIREPOINT stage.
-coordinated with recruiters from other Telstra sites in doing remote pre-screening should there be a need to do remote pre-screening
-Testing Administration POC? administered the Matchpoint Assessment to the successfully identified candidates in the Pre-screening stage. And pulled up their scores in the system and endorsed MP Assessment passers to the Call Simulation Stage
- Certified to conduct the client specific assessment (Personality Test) to Matchpoint Assessment passers and endorse them for Behavioral Interview if they passed.
- Monitored, scheduled, and maintained tracker for Behavioral Interview Schedule
? Acted as internal TA Reports Analyst in the team ? Monitor the daily flow of applicants and new hires, and in addition also took charge of the daily EOD reports and aNPS survey reports.
- modified existing tracker in Cebu 1 when account was launched as per TA Director?s specifications during the first few months before the Interim Centralized Database Tracker was rolled out across all sites.
- POC for applicants who were identified for North American accounts endorsements.
Monitored and maintained tracker of these endorsements and send EOD updates of said endorsements.
? Account POC Task ? HP HHO SAS, CSR & ECT Accounts (Hewlett Packard Home and Home Office Sales and Service; Hewlett Packard Home and Home Office Customer Service; Hewlett Packard Home and Home Office Email and Chat). All three accounts are predominantly customer service oriented with sales (up selling).
- Pool and screen applicants for the account
- certified to conduct Behavioral Interview (Sales) to identified candidates.
- Extending Job offers and conducts Realistic Job Preview
- Hire identified candidates in TALEO and requested for NT logins of new hires.
- collect 5 essential requirements and process BPI forms of new hires.
- collecting and filling of 201 files and update BIR tax status Change
? Account POC Task TWC (Time Warner Cable ? Oceanic and Texas)
- Pool and screen applicants for the account
- coordinated with Operations regarding the account validation interview schedule and results.
- Extending Job offers and conducts Realistic Job Preview
- Hire identified candidates in TALEO and requested for NT logins of new hires.
- collect 5 essential requirements and process BPI forms of new hires.
- collecting and filling of 201 files and update BIR tax status Change
? Account POC Task ? Verizon STS (Sales to Service) ? 2015 launch.
A customer service account with up selling. Deals with Billing and Inquiry and Offers the following products and services: high speed internet, landline, fiber optics, wireless, billing inquiry, technician schedules, and account cancellation. Customer Service to Sales (Up selling)
- Pool and screen applicants for the account
- coordinated with Operations with regard to the account validation interview schedule and results
- Extending Job offers and conducts Realistic Job Preview
- Hire identified candidates in TALEO and requested for NT logins of new hires
- collect 5 essential requirements and process BPI forms of new hires
- collecting and filling of 201 files and update BIR tax status Change
? Account POC Task ? Verizon Fiber Optics Service (FIOS) ? 2015 launch
A technical support account for VOL FIOS products such as the Fios Internet, Fios TV and
Fios Phone.
- Pool and screen applicants for the account
- coordinated with Operations with regard to the account validation interview schedule and results
- Extending Job offers and conducts Realistic Job Preview
- Hire identified candidates in TALEO and requested for NT logins of new hires
- collect 5 essential requirements and process BPI forms of new hires
- collecting and filing of 201 files and update BIR tax status Change
? Acted as the OIC in the team.
Convergys (November 14, 2011-July 31, 2012) ERP POC (contractual)
? handled ERP queries and concerns
? conducted class talks (visiting Culture and Communication Training every week to orient trainees about ERP and generate leads to be endorsed to the Phone-screeners
? scheduled and conducted floor walks (visiting different programs in the Operations Area depending on the ramp for leads generation to be endorsed to Phone-screeners)
? processed ERP payout every cut-off
? create proposals to initiate projects and/or promos to ?beef-up? leads generation and increase conversion rate
? updated bulletin boards and kept an inventory of premium item/s for leads generation
? did initial interview when assigned to do a job fair.
Convergys (March 2011 ? November 14, 2011) Phone Screener (contractual)
? Prescreened applicants via the phone and endorsed them for a site or assessment once they passed the phone interview.
? Phone interviews are done to ensure the quality of applicants being processed and to help applicants prepare for the personal interview.
? Certified to conduct Initial interviews over the phone, those who would pass would then just take computer exams and final interview on site.
? Conduct Initial Interviews to onsite applicants after certified when recruitment bandwidth was insufficient
AEGIS People Support (October 2010 ? March 2011) Phone Screener (contractual)
? Prescreened applicants via the phone and endorsed them for a site or assessment once they passed the phone interview.
? Phone interviews are done to ensure the quality of applicants being processed and to help applicants prepare for the personal interview.
Stream Global Services formerly known as E-telecare Global Services (April ? 12, 2010 ? May 31, 2010) Phone Screener (project based) .
? Prescreened applicants via the phone and endorsed them for a site or assessment once they passed the phone interview.
? Phone interviews are done to ensure the quality of applicants being processed and to help applicants prepare for the personal interview.
Fredrick Boholst Ph.D (November 2004 ? March 2005): Research Assistant (Internship)
Fredrick Boholst Ph.D. in Clinical Psychology holds a master's degree in Industrial/Organizational Psychology and Ph.D. in Clinical Psychology. He is an associate professor of psychology in the University of San Carlos (USC), Cebu City, Philippines. His research interests are in Transactional Analysis Scripts, Life Positions, Attachment, and Positive Mental Health. Responsibilities:
? Responsible in conducting the tests and debriefing of the participants of the Research
? Responsible for initially collating gathered data from the results of the tests that were conducted to the participants
Lexmark Research and Development Center (June ? November 2004): Human Resource Staff (Internship)
Lexmark Research and Development Center- A leading developer, manufacturer, and supplier of printing solutions for offices and homes in more than 150 countries. The company is a fast growing, integrated global developer and designer of software, firmware, and hardware for Lexmark's printer products with headquarters in Lexington, Kentucky, U.S.A.
? Assisted in performing the HR Functions of the department
? I was more exposed in the Recruitment and Selection Process of the applicants
-----------: Graduate, Bachelor of Science in B.S. Psychology University of San Carlos
P. del Rosario Street Cebu City
May 2001 : Philippine Education Placement Test (PEPT)
Accelerated to College Level
-----------: Sacred Heart School for Boys (SHS-J)
General Maxilom Avenue, Cebu City
? ATS/CRM: Bullhorn, Taleo, JobAdder, Jobdiva, HCM
? Sourcing Tools: LinkedIn Recruiter, HireEZ, Monster, JobStreet, Indeed, GitHub, Stack Overflow
? Collaboration Tools: MS Office, Google Workspace, Slack, Zoom, Teams