I help scaling businesses eliminate manual bottlenecks and reclaim hundreds of hours by building custom, high-level automation systems. I don't just connect apps; I design robust operational architectures, AI-assisted workflows, and automated sales engines that drive revenue and reduce human error.

With a strong foundation in IT Support and logic structuring, I build stable, scalable systems that work quietly in the background—so you can focus on growing your business instead of managing software.

Industry-Specific Solutions I Build:

Real Estate, Mortgage & Home Services: Designing end-to-end CRM automations for lead captures, deal calculations, and dynamic follow-ups. I build automated sales engines to handle quote follow-ups, site inspections, and complex email /WhatsApp segmentation.

Logistics & Delivery Operations: Architecting custom dispatch systems. I integrated SmartSuite, Make.com , and Twilio to create a dynamic driver-assignment system where dispatchers can route orders based on real-time availability via automated SMS replies.

E-Commerce (Shopify): Capturing post-purchase data and leads, storing them intelligently in CRMs, and routing them to the correct pipelines for advanced segmentation and upselling.

Coaching & Consulting: Optimizing email infrastructure using Instantly and MailerLite. I reduce spam rates, improve deliverability, and automate cold-outreach and lead-nurturing campaigns.

Enterprise / QMS Systems: Automating cloud infrastructure (Nextcloud) and website integrations to streamline consultant recruitment flows. I also deploy custom AI Agents to monitor email inboxes, read intent, and assist with data routing.

Core Technical Stack:

Automation Engines: Make.com , n8n, Zapier

CRM & Database: SmartSuite, Monday.com , Pipedrive, GoHighLevel

E-Commerce & Marketing: Shopify, MailerLite, Instantly

Communications & APIs: Twilio, WhatsApp API, custom Webhooks

AI Integration: OpenAI/Anthropic API integration for email reading, sorting, and content generation.

Why Work With Me?
You aren't just hiring a virtual assistant who knows how to click around a CRM. You are hiring a Systems Architect who understands data structures, error handling, and API limits. Expect clean, reliable automations, clear communication, and workflows designed for long-term stability.

Send me a message with a brief overview of your current manual bottlenecks, and let’s discuss how we can automate them.




Keywords: AI Automation, AI Agent Developer, Make.com Expert, n8n Specialist, SmartSuite Expert, GoHighLevel Automation, Twilio API, WhatsApp Automation, Pipedrive Architecture, CRM Systems Architect, RevOps Specialist, E-commerce Automation, Shopify Integrations, Real Estate CRM, Mortgage Automation, Automated Dispatch System, Email Deliverability, Instantly Setup, MailerLite, Zapier Expert, Webhooks, API Integration, No-Code Developer, Workflow Automation, Operations Manager.

I am a Licensed Civil Engineer with 9+ years of experience in construction estimating, project coordination, and administrative support. I help contractors and business owners keep projects organized, accurate, and on schedule.

I have hands-on experience preparing cost estimates, reviewing plans, tracking materials, coordinating with suppliers and teams, and managing CRM/data using NetSuite and Pipedrive. I also create Excel trackers, reports, and organized documentation to reduce errors and improve workflow.

My strengths include:
• Construction estimating & material takeoffs
• Excel tracking, costing & reporting
• Project coordination & documentation
• CRM management (NetSuite, Pipedrive)
• AutoCAD plan review & revisions
• Accurate data entry & admin support

I am detail-oriented, reliable, and proactive. I can support your business with estimating, coordination, reporting, and admin so you can focus on growing your company. I am ready to start immediately and looking for long-term work.

TOOLS : Planswift (learning), Excel advanced, Google Sheets

"Improved data accuracy and reduced order errors through structured tracking system"

I get excited when there is a problem that we need to fix. Finds way how to solve those by improving current processes or creating solutions. Document the processes and attribute it to savings/revenue.

Looking for high-quality data and a perfectly organized pipeline to scale your real estate business? Let’s take the guesswork out of your lead generation and transaction management.

I am a specialized Real Estate Virtual Assistant with 6+ years of administrative experience, focusing on high-accuracy Skip Tracing, Mojo dialing, and Pipedrive CRM management. I help real estate investors, wholesalers, and agents find motivated sellers, uncover accurate contact data, and keep their sales pipelines running flawlessly from initial contact to contract execution.

Whether you need bulk skip tracing, a clean Mojo-to-Pipedrive data sync, or compliance management in Dotloop, I ensure no opportunity falls through the cracks.

Specialized Services & Expertise
Advanced Skip Tracing & Verification: Finding accurate phone numbers (mobile/landline), email s, and current addresses for property owners. Utilizing Forewarn and Exact Dial to verify lead identities and safety data.

Pipedrive CRM Management: Updating lead statuses, and ensuring clean, actionable data entry.

Mojo Dialer & Lead Management: Organizing cold outreach lists, managing inbound/outbound lead flows, and seamlessly pushing hot leads from Mojo into Pipedrive.

Transaction & Listing Support: Managing compliance, organizing folders, and tracking signatures inside Dotloop to keep your deals moving toward the closing table.

Property Research & Data Entry: Pulling property details, tax records, and owner information across various real estate platforms.

Core Software Stack
CRM & Dialers: Pipedrive, Mojo Dialer

Transaction Management: Dotloop

Lead Verification: Forewarn, ExactDial

Admin Support: Google Workspace / Microsoft Office/Slack

I am detail-oriented, reliable, and deeply understand the fast-paced nature of real estate investing. Let’s clean up your data and keep your pipeline moving!

Operations and Sales Leader with 10+ years of experience in sales operations, CRM systems, business process transformation, and team leadership. Proven track record in designing Pipedrive CRM pipelines, automating workflows, and managing high-volume order operations for remote teams.
Experienced in aligning sales, design, and production teams to improve operational efficiency, increase workflow visibility, and deliver high-quality customer outcomes. Former Director of Business Transformation and Interim Director of Sales, leading process optimization and CRM automation initiatives.

Are you looking for experienced and reliable assistance to lighten your workload?

I, Michael , can provide you the quality service and satisfaction you deserve.

Expertise:
Pipedrive
LinkedIn Marketing
Zendesk Email Support
Pipedrive Data Management
Console Chats<8efe80624d780eba0c6493ec45140364>Email Marketing
Web Research
Excel Data Management
Social Media Marketing
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Visit my Portfolio:
https://michael castro .my.ca nva.site/design-illustration-portfolio-website-in-pastel-green-black-green-colored-experimental-style

Automation Specialist focused on building efficient workflows and business systems using Make.com and Pipedrive. I help businesses reduce repetitive tasks, improve organization, and streamline operations through smart automation solutions.

Skilled in workflow automation, CRM management, lead tracking, integrations, and process optimization. I am detail oriented, adaptable, and focused on creating reliable systems that improve productivity and save time.

I am committed to clear communication, continuous learning, and delivering solutions that support business growth and efficiency.

Experienced CRM Manager specializing in Go High Level and Pipedrive. Expert in creating pipelines and automations for streamlined processes and increased efficiency. Let's maximize your CRM's potential together.

With over 3 years of experience as a Project Manager in Digital Marketing and Social Media Management, I specialize in leading teams, optimizing workflows, and delivering measurable results. I’ve successfully managed campaigns using tools like Google Ads, Sales CRM, and automation platforms, ensuring alignment with business goals and maximizing efficiency. My approach focuses on delivering outcomes that boost engagement, optimize processes, and enhance customer relationships. Let’s get down to business! Whether you need help with digital marketing, automation, content creation, or social media management, I’m here to make your vision a reality and take your business to the next level.Tools that I've used: Canva Pro, Click-Up, Asana, Pipedrive, Figma, Envato, SquareSpace, Go High Level, Google Analytics, Komodo, Metricool, VidyoAI, Streamyard, DeepL, Discord , Flywheel, WordPress, ChatGPT, Quillbot, Adobe Photoshop and many more.

Detail-oriented and adaptable professional with a diverse background in operations, people management, and CRM systems. Experienced in Go High Level (GHL) training and automation, Pipedrive CRM management, and report generation for business insights. A licensed nurse with strong organizational and analytical skills, complemented by hands-on experience in payroll processing and Xero accounting. Proven ability to lead teams, streamline workflows, and provide cross-functional support across administrative, technical, and customer-focused roles.

My proficiency in managing CRM, notably Hubspot and Pipedrive, makes me the greatest candidate for the position in regard to the duties of the vacant job role. I have been managing, automating, and delivering numerous pipelines' or projects' data and processes.

My prior employment history includes roles as a Community Mobilizer, Project Officer, and Monitoring and Evaluation Officer in non-governmental organizations. My responsibilities include ensure that our community programs are well-planned, implemented, monitored, and evaluated as well as producing documentation and reports for our international partners, donors, and stakeholders.

In my most recent position, I worked remotely from the Philippines to the UAE as a Client Success Executive, CRM Auditor, Process and Project Coordinator. My responsibilities include responding to our clients' queries about business licenses and visas in the United Arab Emirates, keeping track of the sales team's productivity, and documenting all business procedures. Sadly, as a result of the pandemic, the company must shut down and lay-off every employee.

I've learned how to function successfully under pressure from my experience. I frequently have to assist several customers at once. I've learned how to efficiently manage my time and set priorities as a result. It has also provided me the chance to practice handling challenging assignments. I have faith that I am capable of managing any circumstance that arises.

As a skilled Virtual Assistant specializing in data management, administrative support, and technical solutions, I help businesses streamline operations and achieve efficiency. With experience in CRM automation, metrics reporting, and workflow optimization, I bring value by transforming data into actionable insights and enhancing team productivity.

I have a proven track record of:

Utilizing tools like MS Excel, Google Sheets, and Pipedrive to automate workflows and generate data-driven reports.
Supporting cross-functional teams by managing communication tools (Slack, Gmail, Notion) and ensuring smooth operations.
Cleaning and organizing large datasets to improve accuracy and enable better decision-making.

Currently, I am expanding my skillset and expertise to transition into a Data Analyst role applying my skills in analytics and automation to support more complex and impactful projects.

I am a versatile professional with strong skills in CRM management, recruitment, customer service, data entry, and team leadership. I excel at improving processes, maintaining accurate records, and building positive relationships with clients and colleagues. As a worker, I want to be known as reliable, detail-oriented, and proactive—someone who supports the team, delivers high-quality results, and consistently contributes to achieving organizational goals. For the salary offer it can be negotiable. Hoping you may consider my application.

Skilled Virtual Assistant with 7+ years of experience in healthcare admin, real estate support, and lead generation. Proficient in EHRs, CRMs, billing, and HIPAA compliance. Eager to bring reliable, organized, and client-focused support to Sphere Rocket—let’s grow together!

Currently working as a Systems Engineer and Automation Specialist. I have knowledge in Zapier, Make, Asana, GHL, Pipedrive, Monday, Clickup, Airtable, Teamwork, Trello and other PMS and CRM software out there. Dealing systems and automation.