Stephanie

Customer Service Representative/ Email Specialist / Chat

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (9 hours/day)

at $4.96/hour ($1,080.00/month)

College Undergraduate

Last Active

July 13th, 2026 (yesterday)

Member Since

November 20th, 2018

Profile Description

Voice and non-voice support skills
Shopify E commerce Experienced
8x8 soft phone experienced
RingCentral soft phone experienced
Aircall soft phone experienced
BigCommerce experienced.
With Excellent experienced with Chat Support (Live & Offline)
With Excellent experienced for more than 3 years with Email Support using ticketing system such as Fresh Desk, Zendesk, Helpdesk, Crisp
Communication
Customer Service Support
Experienced with ASANA, ZOOM, Slack for communication
Ability to perform Multi-tasking
Core Competencies
Experienced Blackjack, Baccarat & Macau Style Baccarat Dealer
Knowledge of Regulatory Compliance
Client Relations
Certified in Table Games
Operations Industry Knowledge
Other Relevant Information:
Completed 180 hours of Blackjack Training Certified by Seminole Gaming in State of Florida on May 2015.
Computer literate.
Passed the Microsoft Digital Literacy Certificate Test on the 27th of September 2013 Certified by Microsoft.
Excellent in Typing, Emailing, MICROSOFT WORD, MICROSOFT POWER POINT, MS ECXELL.
COMMUNICATION SKILLS
Oral, verbal and written communication abilities in English and Tagalog.
Listening skills
Bilingual – Filipino/ Tagalog, English

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Helpdesk Support

Experience: 2 - 5 years

E-Commerce » Inventory Management » Quality Control

Customer Support » Ecommerce

Experience: 6 months - 1 year

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Customer Support » Sales Support

Experience: 2 - 5 years

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Paniqui, Tarlac

Tests Taken: IQ
Score: 135: DISC
Dominance: 39
Influence: 19
Steadiness: 32
Compliance: 11: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”