Kenneth

CPD Certified Virtual EA & Veteran Customer Support

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 25th, 2024 (4 days ago)

Member Since

September 26th, 2018

Profile Description

Are you seeking an experienced Customer Service and Virtual Assistant professional with a proven track record? Get outstanding results, 100% satisfaction, and build a long-term relationship for your business.

With 6 years of experience in delivering exceptional service to the companies I've worked for, I am well-versed in a range of critical areas, including:

•Customer Interaction: Handling customers efficiently via email, chat, and phone.
•Product and Service Knowledge:  Respond accurately to product and service inquiries.
•Order Management: Streamlining order processing for seamless transactions.•Issue Resolution: Proactively resolving issues while preventing escalations.

SKILLS:

•Customer Support (Email, Chat & Phone)???Email Management | Upgrade to see actual infoeting•Social Media Management•E-Commerce•Dropshipping•Graphic Design•Calendar Management•Database Building / Data Entry•Product Listing•Research•Microsoft Office•Google Sheets•Google Docs•Google Calendar•Google Drive

TOOLS I USE:

•Zendesk
•Shopify
•Slack
•Avaya
•Trello
•Hootsuite
•MailChimp
•Google Calendar
•Google Docs
•Google Sheets
•Google Meet
•Zoom
•Atlassian Confluence
•Canva
•Filmora

WHY CHOOSE ME?

I'm organized, detail-oriented, and a quick learner. I'm dedicated, passionate, and a strong communicator. Let's elevate your business together. 

Contact me today!

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

Other Skills

Marketing » Copywriting

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: Less than 6 months

Office and Administration » Calendar Management

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: Less than 6 months

Design » Graphic Design

Experience: 2 - 5 years

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  113
DISC
Dominance: 34%
Influence: 20%
Steadiness: 34%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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