Shiela

Detail-Oriented VA|Data Entry Specialist|Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($636.35/month)

Bachelor's Degree

Last Active

June 26th, 2026 (yesterday)

Member Since

January 8th, 2018

Profile Description

Hi, I’m ---------- !

I’m a professional Virtual Assistant and Customer Support Specialist with over 5 years of experience helping businesses stay organized and deliver exceptional service.
? I specialize in:
Accurate and efficient data entry in Google Sheets & Excel
Document review and extracting key data from complex files
Providing non-voice customer support via email, chat, and back-office tools
Following detailed SOPs and formatting rules with high attention to detail
Recently, I prepared for a large-scale data entry project involving thousands of property-related documents, which strengthened my workflow planning, milestone tracking, and quality checking skills.
I’m experienced with tools like:
Google Workspace (Sheets, Docs, Drive)
Excel & data formatting
CRM tools: Zendesk, Salesforce, Shopify, V ---------- , Five9, ---------- , Slack, Avaya, RingCentral
My approach is grounded in:

? Reliability – meeting deadlines and milestones

? Accuracy – clean, consistent data entry

? Clear communication – keeping clients updated proactively
If you need someone patient, detail-oriented, and dedicated to your project’s success, I’d love to help your business run smoother.
Let’s chat! ????

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Google Sheets

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Zendesk

Experience: 6 months - 1 year

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 6 months - 1 year

Customer Support » Back Office Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Trias, Cavite

Tests Taken: IQ
Score: 125: DISC
Dominance: 2%
Influence: 15%
Steadiness: 44%
Compliance: 39%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”