Janice
Customer Service Representative/Player Support/Accounting Staff
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Bachelor's degree
Last Active
June 29th, 2026 (today)
Member Since
January 5th, 2018
Profile Description
I’m a Bachelor of Science in Accountancy graduate with a strong accounting background and 3 years of experience in Customer Service, supporting e-commerce, player support, and food delivery industries. This combination of back-office knowledge and customer-facing experience has strengthened my analytical skills, attention to detail, and ability to adapt quickly to new tools and workflows.
I have working knowledge of platforms such as Gorgias, Zendesk, Helpshift, and Shopify, and I’m always eager to learn and master new systems. I also value emotional intelligence in customer service, understanding the customer’s concerns, staying calm under pressure, and responding with empathy and clarity. For me, great support is not just about solving problems but also about making customers feel heard, respected, and supported.
I’m passionate about helping people and take pride in creating positive customer experiences. I thrive in fast-paced environments, balancing professionalism with empathy.
Top Skills
E-Commerce » Shopify
Experience: 1 - 2 years
Customer Support
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 1 - 2 years
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Customer Service » Gorgias
Experience: Less than 6 months
Office and Administration » Interpersonal
Experience: 5 - 10 years
Accounting
Experience: 5 - 10 years
Professional Services » Management Services » Inventory Management
Experience: 2 - 5 years
Human Resources » Payroll
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- QUEZON CITY, Metro Manila
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 35
- Influence: 32
- Steadiness: 23
- Compliance: 10
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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