Arvi

Virtual Assistant

With Timeproof

mark as hired

Overview

Looking for full-time work (7 hours/day)

at $4.13/hour ($700.00/month)

Bachelors degree

Last Active

July 5th, 2026 (9 days ago)

Member Since

August 28th, 2017

Profile Description

Hello! I'm Arvi Sapar, a dedicated Customer Support Specialist with over 5 years of experience in chat and email support, including 1 year as a Team Lead. I specialize in resolving customer inquiries, complaints, refunds, order tracking, shipment processing, and reshipments while delivering exceptional customer experiences.

I am proficient in CRM platforms such as Zendesk, Gorgias, Freshdesk, Freshsales, and Zoho, allowing me to manage tickets efficiently and provide timely, accurate support. With an additional 5 years of experience in sales and administration, I bring strong communication, problem-solving, and organizational skills to every role.

I am a fast learner, highly adaptable, and committed to helping businesses build lasting customer relationships through professional, empathetic, and reliable support. I look forward to contributing to your team's success.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

As a Customer Support Specialist. I mainly handle concern through chat and emails. I handle escalated concern, answer customers general inquiry. I also process shipment, replacement and refunds.

Customer Support » Chat Support

Experience: 2 - 5 years

As a Customer Support Specialist. I mainly handle concern through chat and emails. I handle escalated concern, answer customers general inquiry. I also process shipment, replacement and refunds.