Bookkeeper|Quickbooks Destop Online

Email Handling: Manage emails, respond to inquiries, organize messages, and ensure timely communication.

Microsoft 365: Use Word, Excel, PowerPoint, and Outlook to create documents, manage data, prepare presentations, and handle communication efficiently.

Phone Support (English Speaking): Handle customer calls professionally, answer inquiries clearly, and provide friendly customer assistance.

Graphic Design (Canva): Create simple, professional, and visually appealing graphics for social media, presentations, and marketing materials.

Calendar Management & Scheduling: Efficiently organize appointments, meetings, and events, ensuring schedules are updated and conflicts are avoided.

Social Media Management (Meta Business Suite): Schedule posts, manage content, monitor messages, and help maintain an active social media presence.

I have experience using Freshdesk to manage customer inquiries, respond to support tickets, update ticket statuses, and ensure timely issue resolution. I focus on providing professional, efficient service while maintaining high customer satisfaction.

I have experience using HubSpot to manage customer interactions, update contact records, track conversations, and organize support activities. I use it to maintain accurate customer information and provide timely, efficient service.

I have experience using Zendesk to manage customer support tickets, respond to inquiries, track issue resolution, and maintain organized customer records. I focus on providing timely, accurate, and customer-focused support.