Client Relationship Manager | HR Admin & Recruitment

I drive organizational stability by managing the full talent lifecycle, from leading high-impact orientations and internal mobility to executing sensitive offboarding and redeployment strategies. I serve as a strategic mediator and confidential advisor, bridging leadership-staff gaps through data-driven feedback while presiding over legally defensible disciplinary proceedings and administrative hearings. My expertise lies in optimizing employee welfare and streamlining operational processes, ensuring all personnel actions align with regulatory requirements and core company values.

Efficiently maintained HR office records. Reviewed and ensures validity of corrective action notices served to employees. Worked as the go-to person for all employees requiring guidance or enlightenment unto company processes, handling teams, and escalation points.

Facilitated job offer discussions and contract signing events for entry level positions. Conducted highly engaging Day 1 orientation for new hires. Ensured proper transition of profiles in the internal system from candidates to new hires to ensure all accesses are provided without delay. Assisted new leaders by acquainting them on company culture, policies, processes, and history.

Expertly supported the full recruitment and onboarding lifecycle, I specialize in high-volume talent acquisition, from strategic sourcing and initial screenings to verifying qualifications and conducting job offer discussions. I ensure operational excellence by overseeing pre-employment compliance, background checks, and the seamless transition of new hires into company culture. My approach combines rigorous data integrity in HRIS/ATS systems with dedicated support to ensure every employee is positioned for long-term success.

Handled sensitive data and maintained internal tracker for case management

Expertly supported the full recruitment and onboarding lifecycle, I specialize in high-volume talent acquisition, from strategic sourcing and initial screenings to verifying qualifications and conducting job offer discussions. I ensure operational excellence by overseeing pre-employment compliance, background checks, and the seamless transition of new hires into company culture. My approach combines rigorous data integrity in HRIS/ATS systems with dedicated support to ensure every employee is positioned for long-term success.

Acts as the primary point of contact for retail customers, providing expert assistance with order management, delivery tracking, and payment method inquiries. Delivers real-time troubleshooting and efficient solutions to purchase-related issues while conducting diligent follow-ups to ensure comprehensive resolution for every caller. By strictly adhering to established call flows and documenting all interactions with precision, maintains a 100% quality assurance rating and ensures a seamless, high-standard service experience that aligns with organizational compliance and customer satisfaction goals.