Christian

Customer Support Representative

Verified

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Overview

Looking for any work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 6th, 2026 (9 days ago)

Member Since

March 5th, 2026

Profile Description

I’m a customer service and sales professional with almost 7 years of experience in the BPO industry, handling calls, chat, and email support across different industries including e-commerce, travel, and logistics. Over the years, I’ve developed strong communication skills, attention to detail, and the ability to manage high-volume workloads while maintaining quality service.

I also have experience working as a Virtual Assistant, where I handled administrative tasks, scheduling, data entry, and customer follow-ups. I’m comfortable working in fast-paced environments, managing multiple tasks at once, and ensuring that customers receive timely and accurate support.

In addition to customer support, I have a strong background in sales. I’ve worked as a Flight Consultant and an E-commerce Sales Representative, where I consistently met targets, upsold products, and helped retain customers by building trust and providing the right solutions.

I’m a fast learner, reliable, and someone who takes pride in delivering both great customer experience and results.

Tools & Platforms I’ve Used:

CRM & Customer Support Tools:
Zoho CRM
Zendesk
Freshdesk
Intercom

E-commerce & Order Management:
Shopify
Recurly
Stripe
Fulfilrite
Xero

Productivity & Office Tools:
Microsoft Office (Word, Excel)
Google Workspace (Docs, Sheets, Gmail)

Communication Channels:
Live Chat Support<8efe80624d780eba0c6493ec45140364>Email Support
Inbound & Outbound Calls