Overview
Looking for full-time work (8 hours/day)
at $5.63/hour ($1,090.91/month)
Associates degree
Last Active
May 16th, 2026 (21 days ago)
Member Since
November 13th, 2025
Profile Description
I am an IT Service Desk professional with over eight years of experience. Throughout my career, I have developed strong expertise in MS Office, Active Directory, Workspace, networking and personal printers, virtual desktop environments, Azure, Entra ID, Citrix, and various ticketing tools used for i
Top Skills
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
License provisioning
Software » Application Performance Management » VPN
Experience: 5 - 10 years
Diagnose and resolve VPN connectivity issues, perform software reinstalls, and validate security certificates.
Cloud Services » Azure » Compute - VMWare Solution
Experience: 2 - 5 years
Diagnose and resolve VMware application issues, manage stuck sessions, and perform password resets.
Cloud Services » Azure » Security - Azure Active Directory
Experience: 2 - 5 years
Add and remove licenses, ensuring proper management of Microsoft user accounts.
Systems Administration » Windows Administrator
Experience: 5 - 10 years
Experienced in installing and configuring software on Windows PCs and laptops.
Office and Administration » Google Workspace
Experience: 2 - 5 years
Validated user profiles and provided technical troubleshooting support.
Office and Administration » Citrix
Experience: 5 - 10 years
Executed password resets and provided technical troubleshooting support.
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Deliver technical troubleshooting and issue-resolution support.
Software » Databases » ServiceNow
Experience: 5 - 10 years
Create and manage tickets in ServiceNow to address and resolve user issues.
Software » Network Administration » Active Directory
Experience: 5 - 10 years
Executed password resets, license provisioning, and user account activation
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 29%
- Influence: 37%
- Steadiness: 20%
- Compliance: 14%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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