Edward

Customer Success Team Manager

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.79/hour ($560.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

July 5th, 2026 (4 days ago)

Member Since

August 16th, 2025

Profile Description

Accomplished professional with over 17 years of experience in customer service and customer success, including 10+ years in leadership and management roles across global organisations. Currently leading a multinational team at the Financial Times as a Customer Success Team Manager, managing 4,000+ B2B accounts spanning APAC, EMEA, and the Americas, while mentoring and developing high-performing account managers and CS professionals. Equally passionate about education, with 5 years of teaching experience as a college professor and academic contributor in Mathematics, English, and Business at several institutions. Demonstrated excellence in curriculum development, student engagement, and classroom leadership. Backed by an exceptional academic portfolio, holding advanced degrees in Business and Education.

Top Skills

Experience: 10+ years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 10+ years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 10+ years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
38
Gender
Male
Website
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Address
Pasay City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 35%
Influence: 16%
Steadiness: 27%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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