Dedicative customer service representative for over 4 years in experience. Proven ability to resolve customer issues, build rapport with customers. Enthusiastic, self-motivated, reliable person. I am able to work well under pressure and adhere to strict deadlines.
Experience: 6 months - 1 year
Coordinate onshore support on the details of the orders from warehouse to the delivery of the items. Help track customer on their orders.
Experience: 2 - 5 years
Assist customer with payment using the system provided by the company. Makes sure that payment went through.
Experience: 2 - 5 years
Works closely with the managers and client and submit report.
Experience: 1 - 2 years
Check orders in Shopify if orders were successfully placed by customers and manually process orders in Shopify.
Experience: 1 - 2 years
Makes sure orders were dispatched correctly to avoid delays. Coordinate warehouses for any order that were not dispatched.
Experience: 2 - 5 years
Track orders using different courier ensuring efficient and timely delivery of the items or goods.
Experience: 2 - 5 years
As customer support handles chat inquiries providing correct product information.
Experience: 1 - 2 years
Upload posting using Hootsuite and plan posting in detailed manner.
Experience: 2 - 5 years
Edit videos using app like Capcut.
Experience: 2 - 5 years
Send email to warehouse and customer for any update on their orders if received by customers in good condition.
Experience: 2 - 5 years
Handles inbound and outbound calls for customer and suppliers.
Experience: 2 - 5 years
Create projects, edits using the app.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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