Juliana

Customer Service Representative

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (today)

Member Since

April 25th, 2025

Profile Description

Hi! I’m a dedicated and detail-oriented Customer Service Specialist with a strong focus on delivering exceptional support and building positive relationships with customers. I bring [insert #] years of experience handling inquiries, resolving issues, and ensuring customer satisfaction through email, chat, and phone support.

I am highly organized, empathetic, and solution-driven — with a calm, friendly approach to communication. I thrive in fast-paced environments and can handle multiple tasks while maintaining high-quality service. I’m also tech-savvy, proficient in tools like Zendesk, Freshdesk, Gorgias, Shopify, CRM platforms, and more.

Skills:<8efe80624d780eba0c6493ec45140364>Email, Chat, and Phone Support
Conflict Resolution & Empathy
CRM & Help Desk Tools (Zendesk, Gorgias, etc.)
Shopify & Order Management
Time Management & Multitasking
Fluent English Communication (Written & Spoken)
Problem-Solving & Escalation Handling

I aim to be known as a reliable, compassionate, and professional support agent who customers trust — and who businesses can count on to represent their brand with care and integrity. I believe every interaction is an opportunity to create a great experience and build loyalty.