Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Associates degree
Last Active
July 11th, 2026 (5 days ago)
Member Since
March 9th, 2025
Profile Description
Experienced Customer Service Specialist & Virtual Assistant
With nearly a decade of experience across the BPO, hospitality, and virtual assistance industries, I help businesses scale by delivering world-class customer support and driving sales growth. My diverse background allows me to adapt quickly to different business models and software platforms.
What I Bring to Your Team:
10 Years of BPO & Customer Support Experience: Proven track record handling international accounts in retail, telecom, travel, and food delivery (including major brands like Amazon, AT&T, and DoorDash).
Hospitality & Sales Support Expertise: Former Hotel Reservation Specialist skilled in handling high-value bookings, inquiries, and CRM systems like Salesforce.
E-Commerce & Tech Support: Proficient in Tier 1 and Tier 2 technical troubleshooting (Amazon Fire TV/Tablets), Shopify, and Gorgias.
Licensed Caregiver Background: This unique qualification equips me with exceptional empathy, patience, and attention to detail—traits that translate perfectly into elite customer care.
My Commitment to You:
My mission is to help you foster customer loyalty and maintain a sustainable, positive cash flow through top-tier service. I pride myself on working with absolute honesty, diligence, and efficiency. Whether you need
Top Skills
Marketing » CRM » Salesforce
Experience: 5 - 10 years
Customer Support » Sales Support
Experience: 1 - 2 years
I am a trustworthy assistant,been handling sensitive information during my stay with IHG which I became a reservation specialist.
Customer Support » Customer Service
Experience: 5 - 10 years
I worked with varoius international accounts like Amazon,Expedia,IHG,Viator,AT&T and Doordash,I went through various trainings on how to be customer centric associate.
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Proficient in handling and answering emails
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
proficient using lms, expedia, ihg platform
E-Commerce » Shopify
Experience: Less than 6 months
Customer Support » Chat Support
Experience: Less than 6 months
proficient
Customer Support » Ecommerce » Amazon
Experience: Less than 6 months
Website Builder » Shopify
Experience: Less than 6 months
Office and Administration » Adaptability
Experience: 5 - 10 years
I am proficient I cant put 5 star it should be 5 star
Customer Support » Customer Service » Gorgias
Experience: Less than 6 months
Customer Support » Customer Service » Gorgias
Experience: Less than 6 months
Marketing » GoHighLevel
Experience: Less than 6 months
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 29%
- Influence: 11%
- Steadiness: 37%
- Compliance: 23%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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