Jhuncel

Customer Support | Escalations | Web Hosting & Web Design

80 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $3.82/hour ($736.00/month)

Bachelor's degree

Last Active

June 9th, 2026 (2 days ago)

Member Since

February 23rd, 2025

Profile Description

Hi, I’m Jhuncel.

If you need someone who can take over your customer support and get things done right without constant follow-up, that’s where I come in.

I bring 7+ years of real experience handling email, chat, and phone support—including escalations where most agents struggle. I know how to deal with difficult customers, resolve issues fast, and keep your operations running smoothly.

I also handle technical tasks like web hosting support and basic WordPress updates, so you’re not hiring separate people for support and simple web work.

Bottom line: I don’t just respond to customers, I solve problems, reduce your workload, and help you keep clients satisfied.

If you want reliable support that actually delivers, let’s work.

Top Skills

Marketing » CRM » Zendesk

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Website Builder » Wordpress

Experience: 6 months - 1 year

Other Skills

Design » Web Design & Page Layout

Experience: 6 months - 1 year

Customer Support » Technical Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 5 - 10 years

Human Resources » Onboarding

Experience: 6 months - 1 year

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 2 - 5 years

Office and Administration » Documentation

Experience: 6 months - 1 year

Basic Information

Age
27
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
DISC
Dominance: 19%
Influence: 26%
Steadiness: 23%
Compliance: 32%
English
C2(Advanced/Mastery)
Government ID
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