I have an excellent command of English language as I have been in the customer service industry for ten (10) years now. I bring experience from diverse fields such as retail, healthcare, and sales, with my most recent position in an eCommerce platform.
I am familiar with order tracking, processing returns (refunds/replacements), technical support (basic troubleshooting) and managing customer inquiries through chat,
I am highly skilled at multitasking with a strong attention to detail. Additionally, I maintain an optimistic attitude and am capable of working independently. To ensure uninterrupted service, I have two different internet providers as a backup in case one loses connection.
Hope to work with you soon!
Experience: 5 - 10 years
My previous clients requires employees to support customers via phone, chat and email.
Experience: 1 - 2 years
I have been a customer support for an Ecommerce brands for the past 2 years.
Experience: 5 - 10 years
I have extensive experience with customer service may it be phone, email and chat.
Experience: 2 - 5 years
Some of my previous clients has EBay as a third party merchandise.
Experience: 2 - 5 years
My previous clients requires chat / livechat support together with phone and email too!
Experience: 1 - 2 years
Worked with clients using Shopify platform.
Experience: 2 - 5 years
Filling orders for our customers and keeping track of it to make sure it customers receives it on time and coordinating with logistics team if needed.
Experience: Less than 6 months
Been a member of the retention team to help keep customers and provide offers to keep them from having bad experience.
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