Expert Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

April 9th, 2024 (16 days ago)

Member Since

November 15th, 2016

Profile Description

I'm Mary Ann, I am an expert Customer Support Representative with over 5 years of experience in providing excellent customer service to several call center companies.I have handled technical accounts, order management, billings, sales, and disputes. I have the most experience handling technical support and providing troubleshooting steps to different types of customers.I am experienced in providing customer service in different channels such as over the phone, thru email, and chat. I acquired technical, communication, and people skills along the way.I am dedicated, a fast learner, a team player, and always enthusiastic to do my job but can also work under pressure.?Customer Care?Social Media Manager?Data Entry?Data Management?Back Office???Email Support?Online Research?55 WPM typingApplications and Tools, websites I use:?Google Sheets?Google Docs?Microsoft Excel?Microsoft Word?Asana, Trello,? Slack, Outlook, Front, Gmail, Helpscout?Zendesk, Hubspot, VoIP/Softphone - Avaya, Magento, SAP?Amazon, Shopify, eBay, Walmart???Facebook, Instagram, Pinterest. Linkedin, Twitter.If my skills are fit for you, please contact me.