Are you drowning in customer inquiries, falling behind on administrative tasks, struggling to keep up with data entry, or feeling overwhelmed by your day-to-day operations?
I am a General Virtual Assistant & E-Commerce Virtual Assistant with 2+ years of experience providing administrative support, customer service, back-office operations, and e-commerce assistance for online businesses and international clients. Simply put: I am the person who keeps things organized behind the scenes. I handle the day-to-day administrative and operational tasks so you can focus on growing your business.
MY CORE SKILLS
-Administrative support
-Calendar scheduling
-Customer support
-Order processing
-Product listing & encoding
-Store backend management
-Live-selling support
-Supplier coordination
-CRM management
-Data entry
-File organization
-Task tracking
-Workflow coordination
-Records management
TOOLS & PLATFORMS
-Airtable CRM
-Wix
-LearnWorlds
-Meta Business Suite
-Google Docs
-Google Sheets
-Google Drive
-Google Calendar
-Microsoft Word
-Microsoft Excel
-Dropbox
-Canva
-Mailchimp
-ChatGPT
-Slack
-Zoom
-Google Meet
-Gmail
-WhatsApp
-Meta Messenger
WHEN TO HIRE ME
-You're overwhelmed with administrative tasks
-Your inbox is overflowing with customer inquiries
-Data entry and documentation are falling behind
-You need help managing orders and backend operations
-Supplier coordination is becoming difficult
-You need reliable day-to-day virtual support
-You want to stay organized and never miss important deadlines
MY ROCK-SOLID WORK SETUP
Primary Internet: High-speed Fiber Connection
Secondary Internet: Secondary Wi-Fi & Mobile Hotspot Backup
Power Backup: Dedicated UPS (Uninterruptible Power Supply) to ensure uninterrupted productivity during power outages.
Ready to streamline your operations and free up your time? Click "Message" or "Hire" to connect—I’d love to help your business run more efficiently!
Experience: 6 months - 1 year
Experience: 1 - 2 years
Skilled in customer service with a strong ability to address client needs, resolve issues efficiently, and provide a positive, supportive experience, ensuring high levels of satisfaction and loyalty.
Experience: Less than 6 months
Experience: Less than 6 months
Handles customer inquiries professionally through chat and email, ensuring quick responses and positive customer experience.
Experience: Less than 6 months
Assists in managing online store operations, including product listings, order handling, and coordination with suppliers.
Experience: Less than 6 months
Accurately processes customer orders, monitors shipment status, and provides timely updates to customers.
Experience: Less than 6 months
Experience: 1 - 2 years
Skilled in email marketing using Mailchimp, with expertise in creating and managing campaigns, designing engaging templates, segmenting audiences, and analyzing performance metrics to optimize engagement and drive results.
Experience: 6 months - 1 year
Experience: Less than 6 months
Skilled in data entry with proficiency in Google Docs and MS Excel, capable of accurately inputting, organizing, and managing data while ensuring consistency and attention to detail. Experienced in using spreadsheet functions and tools to analyze and present data efficiently.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
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