Ray

Customer Service Assistant | Ecommerce Support

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Overview

Looking for full-time work (8 hours/day)

at $4.31/hour ($835.20/month)

Bachelors degree

Last Active

July 16th, 2026 (6 days ago)

Member Since

February 25th, 2024

Profile Description

Hello there! I'm Ray Ann, your dedicated Customer Service Representative, here to provide you with top-notch support and assistance across all channels - social media, email, and more! With a background as both a seller and a customer support specialist in the eCommerce/retail, food & beverage, telco and, retail banking

I also have a background in basic data entry, mapping, and data cleaning.

Mirakl , E-Commerce , Zendesk , Salesforce , Online Retail , Excel, Data Entry, Data mapping, Data Import, Telecommunications , E-commerce , Real Estate, Shopify,

Top Skills

E-Commerce

Experience: 1 - 2 years

Listing Approval, Seller Support, Product Review, Customer Service

Customer Support » Ecommerce » B2B

Experience: 1 - 2 years

Marketplace / E-commercc Seller communication

Customer Support » Customer Service

Experience: 5 - 10 years

Customer Support - Calls, E-mail, and Social Media. US and AU companies. Telecommunications, Retail Banking, and E-commerce/Retail.

Other Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Used to manage customer service tickets (email and social media messages). Escalating tickets or assigning them to other team members. Adding and checking internal notes.

E-Commerce » Ebay » Customer Support

Experience: 1 - 2 years

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Customer Support » Ecommerce » B2C

Experience: 1 - 2 years

Customer Service Representative (eBay): Answering inbound calls about general inquirt such as shipping update and product questions.

Marketing » CRM » Salesforce

Experience: Less than 6 months

Managing e-mails from marketplace sellers and verifying account details.

Customer Support » Email Support

Experience: 2 - 5 years

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: 1 - 2 years

Seller Content Coordinator: Assisted marketplace sellers of an Australian online retail company with listing approval, review, and compliance checks. Helped with technical errors, including integration issues, spreadsheet data errors, missing or invalid attributes/values, rejection errors, and import problems. Duration: 2 years

Customer Support » Ecommerce » Shopify

Experience: Less than 6 months

Manage cancellations, order updates, and refunds.

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Data cleaning and data import/mapping

Office and Administration » Data Entry

Experience: Less than 6 months

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Taguig

Tests Taken: IQ
Score: 104: DISC
Dominance: 17%
Influence: 26%
Steadiness: 33%
Compliance: 25%: English
C2(Advanced/Mastery)