Product Listing & Customer Support | Shopify Specialist

I handle email support by responding to customer inquiries professionally, resolving concerns efficiently, and ensuring clear communication to maintain customer satisfaction.

I create and manage accurate, optimized product listings on e-commerce platforms to ensure consistency, improve visibility, and support sales growth.

Expertise in Helpdesk software(Zendesk) in my internship experience.

I've worked with Shopify in customer service, managing orders, and checking order status.

I provide customer service support by assisting with inquiries, resolving issues professionally, and ensuring a positive and satisfactory experience for customers.

I work as a Virtual Assistant providing administrative and operational support such as product listing, customer service, email handling, and data management to help businesses run smoothly and efficiently.

I use Zoho Desk to manage and respond to customer support tickets efficiently, ensuring timely resolutions, organized communication, and high-quality customer service.

I use Monday.com to organize tasks, track project progress, manage workflows, and ensure timely completion of responsibilities in an efficient and structured way.

I use Microsoft Excel to organize data, manage product listings, track updates, and improve workflow efficiency through accurate and well-structured spreadsheets.

I use Canva to create and edit visually appealing graphics, resize product images, and ensure high-quality visuals that support branding and e-commerce listings.

I use Google Workspace to manage documents, spreadsheets, emails, and collaboration tasks efficiently, ensuring smooth communication, organization, and productivity.